Jobber's included website or a custom website: which one is yours?

What does Jobber's website include?

Jobber's website feature page, as seen October 2026, says the website builder comes with every Jobber plan at no extra charge and that you can personalize it with your own domain. The pricing page lists the website among Core's features, and the point of it is clear: a Jobber customer gets a simple site whose request form and online booking feed straight into the Jobber account they already use.

For a company that already pays for Jobber and has no site at all, that is a good deal. The site is up in an afternoon, the booking works, and there is nothing extra on the bill. We would tell any Jobber customer with no website to switch it on today while they decide what comes next.

What does the Jobber website cost?

Nothing on top of the plan, and the plan is the cost. Jobber's pricing page showed these annual-billing prices in October 2026: Core is $29 a month for one user, Connect $99, Grow $149, and the team plans rise from there to Plus at $529 a month for fifteen users, with extra users at $29 a month each. Month-to-month prices are higher, from $49 for Core. Our Jobber alternative page covers the plans in more detail.

So the honest price of the included website is whatever the plan costs for the team you expect to have, multiplied by every month you want the site to exist. For a one-user Core account that is $348 a year on annual billing, our arithmetic, and it is good value if Jobber is the software you would run anyway. It is a different calculation if the website is the main reason you keep the subscription.

Who holds the domain?

Jobber's help article on domains says a domain bought through Jobber will be managed by its domain partner, IONOS, and that you need to renew and continue paying for your domain through IONOS to keep it active. You can also connect a domain you already own.

That second option is the one to take. A domain registered in your company's name, at a registrar you log into, is the one asset that survives every website decision you will ever make. If the domain is in your name, you can point it at a Jobber site this year and at a different site next year, and customers never notice. Our domain name guide covers how to register it yourself and what to check if someone else registered it for you.

What happens to the site when you cancel Jobber?

Jobber's cancellation article says that after your billing period ends you'll lose access to your account data, including clients, jobs, invoices and any other information stored in Jobber. The article does not mention the website, and we found no Jobber page that says what happens to it. We are not saying the site is deleted, because Jobber does not say that. We are saying the question is unanswered on the pages we could read, which means you should ask Jobber directly and keep the answer.

The practical reading is this: the website lives inside the subscription. If you leave Jobber for other software, plan on the site needing a new home, and plan the move before you cancel, not after. Keep copies of every page's text and photos, keep a list of the page addresses so you can redirect them, and make sure the domain is yours. Our guide to cancelling a website builder walks through that checklist for Jobber and the builders.

What about Housecall Pro's websites?

Housecall Pro's websites feature page, as seen October 2026, describes a branded website that Housecall Pro designs and builds for you, handling everything from design to launch, in three plans of 1, 5 and 15 pages, with secure hosting listed as a feature and a domain that can be yours or obtained through Housecall Pro and AWS. No price for the website is shown on the feature page or on the pricing page, so we state none; third-party listings mention a figure, but it is not on Housecall Pro's own site. What happens to the site when you cancel is not stated either.

The shape is the same as Jobber's: a site that lives alongside the software, with the software company doing the building and bundling the hosting. If you are a Housecall Pro customer, the questions to ask are the same three: what does it cost, whose name is the domain in, and what do I get back if I leave.

What does a site you own look like?

A site you own is a set of files on a hosting account in your company's name, under a domain in your company's name, that you or anyone you hire can move to another host by copying it. Nothing about it depends on a software subscription staying active.

• The domain is yours. Registered to the company, with you as the owner on the registrar account.
• The hosting is yours. Your account, your login, your bill, which for a hand-built static site is small.
• The pages are planned around the work. One page per service you sell and per area you work in, written to answer what a buyer asks before calling. The pages are listed in what a contractor website needs.
• The forms go where you want. Into Jobber today, into a custom CRM later, without rebuilding the site. The booking page can do the same; see setting up online booking.
• If you change software, the site does not notice. Swap the form destination and keep every page, every ranking and every address.

That is what our websites service builds: custom design and copy, service and area pages, forms wired to your CRM, with domain, hosting and SSL registered to your company. It costs more up front than a builder you already have, and it is the right choice when the website's job is to bring in work on its own rather than sit behind a booking form.

How do you decide?

1. Ask what the site is for. If it exists so customers who already know you can book, the included site is fine. If it is supposed to be found by people who do not know you, the site needs pages a template does not give you, and you will want to own it.
2. Ask how long you will be on this software. A site tied to a subscription you may leave in two years is a site you will build twice.
3. Ask who holds the domain. Whatever you choose, make it you.
4. Price it over three years. The included site costs the plan for 36 months. A built site costs the build plus hosting for 36 months. Compare on the same period, and read our builder versus custom comparison for the general case.

What if you already have a Jobber site?

Keep it running and fix the ownership first. Check whether the domain was bought through Jobber; if it was, it is at IONOS, and you should make sure the IONOS account is in your name and that you can log into it. Save a copy of the text and photos from every page. Then decide, without any hurry, whether the site is doing the job you need. If it is, you are done. If it is not, build the next site under the same domain, launch it, and point the domain at the new host. The booking form can still send to Jobber. Nothing about owning the site requires leaving the software.

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