Every call answered. Even at 9:47 PM.

We recommend being upfront about it, and some states have rules about disclosing automated calls and recordings. The receptionist can introduce itself as your company's virtual assistant. In practice, callers care most about getting a fast, useful answer and a booked time.

It doesn't have to. Most companies use it for overflow, lunch breaks, after hours and the busy season, so the people in your office spend their time on customers instead of the phone.

Every call is summarized and logged, and we review transcripts to tune the script. You set what it may and may not say, including whether it ever quotes prices.

It can recognize the situations you define as urgent and immediately ring or text your on-call person, with the caller's details and the problem in a short summary.

No. Your existing number can be ported to the new system or forwarded to it, so customers keep calling the number they already have.

You can. Yelp's launch post from October 2025 says Yelp Receptionist "starts at $99 per month" for eligible local businesses, and Yelp's advertising terms say use may be subject to a monthly usage limit per location with an overage charge. The difference is where the call lives. Yelp's summaries sit in Yelp's dashboard, tied to your Yelp account. Ours answer your own number and write into your own CRM, which stay yours if you stop paying anyone. How AI receptionists are priced compares the vendors by the unit they charge for.

As listed on the vendors' own pages on November 3, 2026: Rosie is $49 a month for 250 minutes, $149 for 1,000 and $299 for 2,000. Smith.ai's AI receptionist has a free tier of 25 calls a month, then $3 a call, and paid plans from $150 a month. Jobber's Receptionist is a $29 a month add-on with 30 conversations, then $0.79 each, and it needs a Jobber plan. If you'd rather have people answer, Ruby starts at $250 a month for 50 minutes. Price them at your own call volume with the AI receptionist cost calculator, or read 15 AI receptionists compared on price, booking and Spanish. We quote ours in writing.

They can. Google's How leads work page (read November 2026) says a call you miss during your business hours and ad schedule counts as a charged lead once the caller stays on the line more than 20 seconds, and a call that reaches voicemail is treated as connected. Answering those calls is how you get what you paid for. What changed in Local Services Ads in 2026.