Nevada: what your site, phone line and inbox must follow

Nevada does not have one law for contractor websites. It has a set of separate rules that land on your ads, your estimates, your phones and your customer list. This page covers the ones with a written, sourced rule. It also says where we looked and found nothing, so you do not spend time on a rule that is not there. The numbers below were read from the Nevada Legislature's own statute pages in October 2026.

Does Nevada make you put your license number in ads and on your website?

Yes, if you are a licensed contractor. Under NRS 624.720, subsection 4, all advertising by a licensed contractor must include the name of the contractor's company and the number of the contractor's license. Your home page, a Google Business Profile description, a truck wrap and a paid ad are all advertising in plain terms. Put the number in the footer of every page and in the header of any landing page you run ads to.

The same section carries three more rules that matter online. A person who is not licensed and advertises construction work must state in the ad that they are not licensed (subsection 2). Nobody may advertise using a license number that does not match a valid license issued to them (subsection 5). And if the State Contractors Board holds a hearing and finds unlawful advertising, it can order the person to stop and to have the phone number in the ad disconnected (subsections 6 and 7). A bad ad can cost you your line, not only a fine.

Our Nevada contractor licenses guide covers which trades need a license and where the monetary limit comes in.

What an online quote or booking form has to lead to

An estimate form on your site is not a contract, but the contract it leads to has fixed contents when the customer lives in the home. NRS 624.970 applies to contracts with the owner of a single-family residence who occupies it, for work on a residential improvement, and the contract must be in writing with at least these items:

• Your name, address, license number and the monetary limit on that license.
• The owner's name and mailing address, and the property address.
• The signing date, the estimated completion date, and a description of the work.
• The total price including all applicable taxes.
• Any initial deposit, which may not exceed $1,000 or 10 percent of the contract price, whichever is less. The cap does not apply if you filed a $100,000 consumer-protection bond with the Board or received relief under NRS 624.270.
• A statement that any change in scope or price needs a written change order, which is not enforceable against the owner unless it lists all changes and the owner accepts it.

The statute lists more items, such as progress-payment schedules that cannot run ahead of the work done, so read the whole section before you build a template. Build the deposit rule into your booking flow. A web form that collects a 50 percent deposit on a $6,000 job will not fit this statute.

Calling past customers: the yearly written notice

Nevada's Telecommunication Solicitation Act (NRS 228.500 to 228.640) bars a telephone solicitor from calling numbers in the state registry. The statute lets the Attorney General treat the Nevada part of a single national database as that registry (NRS 228.540), so confirm with the Attorney General's office which list applies to you. A call to sell, rent, promote or gift goods or services counts, and the definition includes causing a machine to make the call.

The exception most contractors want is the preexisting business relationship, and Nevada attaches duties to it. Under NRS 228.600 you must keep an internal do-not-call list, hand it to the Attorney General on request, and send each existing customer a written notice at least once a year. The notice has to say it is sent under state law, explain how the customer can get on your internal list, and give the current address, phone number and email address of your customer service department and of the Attorney General. A relationship counts if the person bought, rented or leased from you directly, or completed another financial transaction with you directly. The statute states the 18-month window in the financial-transaction clause, and the cautious reading is to use 18 months as your limit for both. Check the dates on any customer you have not sold to lately before a spring campaign.

A violation is a deceptive trade practice (NRS 228.620). Separate from this act, Nevada's telemarketer chapter, NRS 599B, requires registration of sellers and salespersons, with a $6,000 seller fee and a bond. It exempts a person who solicits a previous customer of the business, as long as they offer no premium, are not selling an unregistered investment, and are not regularly engaged in telephone sales (NRS 599B.010). The definition of seller also leaves out a person licensed under NRS chapter 624 who is soliciting sales within the scope of that license (NRS 599B.010), so a licensed contractor is usually outside the chapter. Confirm that with the Attorney General's consumer protection office or a lawyer before you hire an outside caller. A contractor phoning past customers about repair work may also fit the previous-customer exemption. A call center cold-calling strangers on behalf of an unlicensed seller does not. If you hire an outside caller, ask them in writing which side of that line they are on.

Prerecorded messages and calling hours

NRS 597.814 covers a device for automatic dialing and announcing that plays a prerecorded message. Before the message plays, a live voice (recorded or not) must say what the call is about, including that an automatic device will play a message if the person stays on, and must give the name, address and phone number of the business. The device may not place calls received in Nevada between 8 p.m. and 9 a.m., and may not call back a number where the person ended the first call. The statute allows these calls to people with whom you have a preexisting business relationship. The penalty ladder in NRS 597.818 runs from a misdemeanor to a felony, plus a civil penalty up to $10,000 per violation.

The statute is about prerecorded messages. Whether an AI voice that talks live on an outbound call counts as one is a question for a Nevada lawyer, and we have not seen the Attorney General answer it. Inbound answering is a different matter. A caller who dials your number and reaches an AI receptionist is not receiving an unsolicited sales call. The recording rule below is what applies there.

We did not find a separate Nevada statute on text messages for this page. The federal rules apply in Nevada as everywhere else, and our TCPA guide covers them: written consent for marketing texts, opt-out handling and quiet hours.

Recording calls on a Nevada line

Nevada has different rules for in-person talk and phone calls. NRS 200.650 bars secretly recording a private in-person conversation unless one party authorizes it. For wire communications, NRS 200.620 governs, and the statute's text alone speaks of one party's prior consent. The Legislative Counsel's Digest for a 2007 bill (AB 127) says the Nevada Supreme Court, in Lane v. Allstate Insurance Co. (1998), read it to bar recording your own phone calls unless the other party consents. We could not read the opinion itself for this page, so the safe setup is a notice at the start of every recorded call. That covers call tracking recordings, a business phone system's call log and an AI receptionist that keeps transcripts. See the call recording guide and the 50-state table.

Does your site need a Nevada privacy notice?

Nevada's online privacy chapter, NRS 603A.300 to 603A.360, applies to an operator that runs a commercial website, collects covered information (name, address, email, phone number and similar) from Nevada consumers, and has enough connection to the state. Under NRS 603A.340 the operator must post a notice unless all three of these are true: it is located in Nevada, most of its revenue comes from something other than online sales of goods, services or credit, and its site has fewer than 20,000 unique visitors a year.

A Nevada contractor whose site gets under 20,000 visitors a year and who sells work in person usually fits that exemption. A contractor based in another state who serves Nevada does not, because the exemption requires a Nevada location. The notice lists the categories of information you collect and who you share it with, how a consumer can review and change it, how you announce changes, whether third parties track visitors across sites, and the effective date. The small-site exemption is written into the notice section only. The separate opt-out section (NRS 603A.345) has no such carve-out in its text: an operator must set up a request address through which a consumer can ask that their covered information not be sold, and answer within 60 days. Selling here means exchanging covered information for money, so a contractor that never sells its list has little to act on. The Attorney General enforces, a first failure to post a notice can be cured within 30 days of being informed (NRS 603A.348 and 603A.350), the civil penalty is up to $5,000 per violation, and there is no private lawsuit (NRS 603A.360).

Labor and parts on a Nevada invoice

The Department of Taxation's sales tax FAQs say installation, repair and reconditioning labor is not taxable when listed separately on the invoice, while the parts and products you sell are taxed. So an invoice template should have a labor line and a materials line, and a checkout page that takes online payments should keep them apart. Sellers of goods need a seller's permit, listed at $15 per location in the registration FAQ. Our sales tax by state table compares the other states. We found no Nevada statute on credit card surcharges for this page, so we have no state rule to report. Card network rules still apply.

What this means for your setup

• Website: license number and company name in every page footer and on every ad landing page. Keep the quote form to collecting job details, and send the actual contract with the NRS 624.970 terms. Add a privacy notice if you fall outside the small-site exemption.
• Business phone line: a recording announcement on every recorded line. Keep outbound prerecorded messages out of the 8 p.m. to 9 a.m. window.
• AI receptionist: have it state that the call may be recorded before it takes details, and have it take an opt-out request into your internal do-not-call list. More on AI reception.
• Email and customer list: mark when each customer last bought, and treat 18 months as the safe limit, and send the yearly written notice if you phone customers to sell. A CRM can store the date and the opt-out.

This page is general information, not legal or tax advice. Statutes change, and Nevada's Secretary of State website blocks automated readers, so confirm current fees there. Check with the State Contractors Board, the Attorney General or a Nevada attorney before relying on any rule here. Our Nevada startup guide covers formation and licensing.

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