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The best short videos for contractors are 15 to 30 seconds of real work: a before and after, a part that failed, a customer question answered on site, a crew intro. Shoot them on your phone, get written permission before showing a customer's property or face, and post them to your Business Profile and your website. Judge them by calls, not views.
Key takeaways
- Short clips of real work are cheap to make and show your actual crew and jobs.
- Get permission before filming a customer's home, face, house number or children, and keep it in writing.
- Google Business Profile accepts videos up to 30 seconds, 75 MB and 720p or higher.
- Post each clip where a buyer will see it: your Profile, the matching service page, and one social channel.
- Count calls and quote requests after each post. Views are not jobs.
You do not need a script, a crew of editors or a ring light. You need your phone, a job in progress and ten minutes of the day. The ideas below are built around what a working contractor already sees. Each gives you a first step to take this week and a way to tell whether it worked. Before you shoot anything, read the privacy and permission notes, because a job site is also someone's home. For where video sits among other ways to be found, see our local SEO guide.
Film the work, not the people. Before you show a customer's home, ask in the work order or in writing, and keep the answer. Leave out faces, children, house numbers, license plates, mail, family photos and anything that shows how to get into the home. Laws on recording sound vary by state, so read our guide on recording and consider shooting with the audio off and adding captions. If a customer appears on camera praising your work, the FTC's endorsement guidance says the endorsement must reflect their honest opinion and that you must disclose a connection, such as a discount or gift, that viewers would not expect. Rules vary, and a lawyer can review your release form.
1. The three-shot before, during and after
First step this week: on your next job, stand in the same spot and film five seconds before work, five during and five when done. Stitch the three together in your phone's editor and add the town name as a caption. This works because a buyer sees the whole change in fifteen seconds. Did it work? Look at calls from your Business Profile after you post it, and ask new callers whether they saw it. Our guide on before and after marketing has more on the pattern.
2. The part that failed, held up to the camera
First step this week: after your next repair, pull out the failed part and film it in your hand for twenty seconds. Say what it is, why it failed and what a homeowner would have noticed. Only an operator who has pulled hundreds of them can say it quickly. Did it work? Viewers who share it or reference it when they call have found something useful. Leave out the customer's name, the address and anything that blames another contractor. Show the part, not the person.
3. A time-lapse from one fixed spot
First step this week: prop your phone on the truck bed or a tripod at the start of a one-day job, set it to time-lapse, and let it run. Check the frame before you leave it, and make sure no faces, plates or house numbers are in it. A paint, power wash or cleanup job becomes a 20-second story. Did it work? If the clip holds a viewer to the end, the platform will show you, and calls that mention it tell you more. Do not leave a phone running unattended on a property without the owner's agreement.
4. A crew intro with first names only
First step this week: have each technician film a ten-second hello in the truck: first name, what they do, how long they have done it. Customers worry about who is coming into their home, and a friendly face can ease that before the visit. Ask each employee for permission first, and let anyone decline without consequence. Did it work? Put the clips on your booking page and see whether people mention a tech by name when they call. Never post a clip an employee asked you to remove.
5. One customer question, answered in 30 seconds
First step this week: write down the three questions you got on the phone this week. Film yourself answering one while standing at a job site, looking at the camera. Use the exact words you use with customers. Add the clip to the service page where the question belongs, as the page's one video. Google's video guidance says a page where the video is complementary to the rest of the content is not a watch page, and recommends a dedicated watch page for each video if it makes sense for your business, so treat this as help for the visitor and not as a search trick. Did it work? See whether fewer people call with that same question.
6. A walkaround of the finished job
First step this week: at the final walkthrough, with the customer's okay, film a slow walk around the finished work while you name what was done and the town. Leave out the customer, their things and the street number. Narrate in a calm voice, or add captions instead. Did it work? Post it to your Business Profile, where Google accepts videos up to 30 seconds and 75 MB at 720p or higher, according to its photo and video help page, and check whether Profile calls rise the week after.
7. Why this tool is on the truck
First step this week: pick one tool or machine customers ask about, such as a moisture meter, a pole camera, a reach tool or a surface cleaner. Film it in use for twenty seconds, saying what it finds or fixes. This shows an investment in doing the job right, and it explains your method without a sales pitch. Did it work? Ask new customers whether they saw it, or tag the clip with a link that goes to a tracked page. Do not claim that the tool gives results it does not, and do not imply any certification you do not hold.
8. What happens when we arrive
First step this week: film a 30-second description of the first ten minutes of a visit: knock, shoe covers, walkthrough of the work, where you will park. Use your own truck and a crew member, not a customer's house. Some people hesitate to hire because they are not sure what a visit looks like. Did it work? Add it to your booking confirmation email and see whether customers say they feel prepared. Keep the information to what is always true, and do not promise arrival times that your schedule cannot keep.
9. How we measure and what we check at an estimate
First step this week: at your next estimate, with permission, film the part where you measure and look, without showing the customer. Narrate why you check the thing you check. A video like this sets expectations and shows that your quotes come from a real look. Did it work? Watch whether more homeowners book estimates and whether they arrive knowing what you will do. Never show the inside of the home beyond the work area. You can instead film in your own yard, with a sample setup, and say so in the caption.
10. A 20-second seasonal tip
First step this week: pick the one thing a homeowner should do before the next season hits in your area, such as clearing a gutter outlet or checking a shutoff. Film yourself doing it on your own property or a shop mock-up. Keep the tip safe and say when to call a professional. Did it work? Post it one to two weeks before the season and see whether service calls on that topic rise. Do not describe repairs that need a license your state requires, and send viewers to a licensed professional where one is needed.
11. A common homeowner mistake, shown on your own materials
First step this week: set up the mistake with your own materials in the shop and film what goes wrong: the wrong fastener, too much sealant, a skipped step. Explain why it fails. This is useful, shareable and kind, because nobody's job is on screen. Did it work? Count saves and shares, and see whether viewers call with that problem. Do not show another contractor's work or a customer's earlier repair as the example. If a job has an obvious defect from someone else, describe it without names.
12. What changes the cost of this job
First step this week: list the three things that make a job in your trade cost more or less, then film yourself explaining them in 30 seconds, with a photo or two as examples. State no prices in the video. Did it work? See whether the quote conversations get shorter because the customer already understands why numbers differ. Pin this clip to the cost page on your site. It earns trust with the shopper who is comparing three quotes, and that is the buyer you want. Our guide to pricing service jobs covers the thinking.
13. How we protect your property
First step this week: on a job, film your own setup: drop cloths, floor protection, covered plants, boot covers, a magnet sweep. Shoot only the materials and the work, with no customer belongings or rooms visible. Many customers worry about damage and mess in their home. Did it work? Ask what customers noticed when they review the job, and watch whether "clean" or "careful" appears in their own words. Do not claim that nothing can go wrong. Say what you do, and say who is responsible if something does.
14. The question of the week
First step this week: set a recurring reminder on Friday to note the best question you took that week and film a 20-second answer on Monday. Over a quarter you build a library that covers what people actually ask. This takes less planning than any other format here. Did it work? Count how many new callers mention a clip, and which topics get the most calls. Remove or update any answer that goes out of date. Do not answer questions that need a person to see the problem, such as safety issues, without saying so.
15. A customer saying it in their own words
First step this week: after a job that went well, ask one customer if they would say a few sentences on camera. Get a signed release, tell them they can say no, and offer nothing for it. Do not script them. The FTC says an endorsement has to reflect the endorser's real opinion, so you cannot coach the content. Did it work? Put it on the page for that service and see whether those pages produce more bookings. Read video testimonials without faking it before you start.
16. A day on the crew, for hiring
First step this week: ask a willing employee to film 30 seconds of a normal morning: the yard, loading the truck, the first job. Show the actual work and what the day feels like, not a stock hiring message. Do not state pay, benefits or promises the job does not deliver. Did it work? Put the clip on your job ad and see whether applicants mention it or better understand the work. YouTube accepts Shorts up to three minutes long, according to its Shorts help page, but a 30-second clip is enough here.
Where to start
Pick three. First, the three-shot before, during and after (item 1), because every job already gives you the footage. Second, one customer question answered on site (item 5), placed on the service page it belongs to. Third, a walkaround of the finished job (item 6) on your Business Profile. Take permission from every customer before you shoot, and write it into your work order. Count calls, not views. If you want the site pages and Profile set up so these clips are found, our SEO service handles that, and a free system quote will show where your video would help most.
Frequently asked questions
How long should a contractor's short video be?
Fifteen to thirty seconds covers most ideas. Google Business Profile accepts videos up to 30 seconds, so plan the clip to fit there and trim for other places.
Do I need permission to film at a customer's home?
Yes, ask first and keep the answer in writing. Even with permission, leave out faces, children, house numbers and anything that shows how to enter the home.
Should I post videos on my website or only on social media?
Both, with different jobs. A clip on the matching service page helps buyers deciding on you, and a post on a social channel reaches people who never searched for you.
Can I use music in my job videos?
Read the platform's own terms for business accounts before adding any song, or skip music. Captions carry a silent clip well, and you avoid the question.
Sources
General information for service-business owners, not legal, tax or financial advice. Rules vary by state; check with a qualified professional for your situation.