Board-up or measure, sorted in the first ten seconds, answered on every call.
A window company's phone mixes a homeowner with a shattered slider, a couple ready to replace the whole house, a customer asking where their order is and a caller who wants to know if the spring sale is still on. The AI receptionist picks up with your company's greeting and handles each one the way your best office person would.
Sales calls arrive in evening waves, urgent calls at night, and the office is small
Replacement buyers call after dinner and on weekends, when the ad ran or the mailer landed, and they often call two or three companies in a row. The company that answers and books the measure in that first call usually gets the first visit, and the first visit frequently wins. Board-up calls arrive after storms and break-ins, at hours no office keeps. In between, the phone carries order status questions, financing questions and the occasional contractor who needs a door hung. A small office cannot cover that spread, and a voicemail greeting loses the evening caller to the next company.
The questions are specific to this trade, which is why a generic answering service struggles. How long after I order will they be installed. Is the sale still on. Do you do just the glass. Can I finance it. Is the house too old for you to work on. Each has an answer you would give in a sentence, and the receptionist should give the same one every time, from facts you approved, and then book the visit.
What an AI receptionist for a window company has to do
Triage, qualify, answer from your facts, and book.
Sort urgent from planned in the first question
Is something broken or open to the weather right now. If yes, the receptionist collects the address, what is broken and whether anyone is hurt, rings your on-call person and tells the caller how to handle the glass meanwhile. If no, it moves to the replacement conversation.
Qualify the measure
How many openings, which rooms, windows or doors or both, the year the house was built, whether the openings are upstairs, and whether both decision makers can be there. It books into the rep's calendar with all of that on the lead.
Answer promotion and financing questions from your approved terms
The current offer with its dates and conditions, and financing described only in the lender's wording, with the application link sent by text. The receptionist never improvises a rate or a discount.
Give a lead time you keep current
A single number per manufacturer that the office updates, so the caller hears the same order-to-install window the rep will quote, and the question stops reaching the owner.
Take glass and service calls seriously
A fogged unit, a slider that drags, a torn screen: the receptionist asks for photos by text, books the service visit or the measure, and notes that the household may be a whole-house candidate later.
Route existing customers to the office
A caller with an open order or a warranty question is recognized by number and handed to the office with a summary, never run through the sales questions.
How we set it up for a window and door company
The number on your trucks does not change.
Your line, answered when the office cannot
The receptionist takes calls after the rings you choose, outside hours, during a promotion surge or always, and the office can still pick up first. Your existing number stays.
A script from your sales process
We interview you and your best rep about how you qualify, what you install, what you turn down, your lead times and your promotion rules, and build the conversation from those answers, with your sign-off on every line.
Storm and break-in mode
An after-hours path that reaches the on-call rotation for board-ups, records the claim number and police report if there is one, and opens the follow-up job for the permanent replacement.
Facts the office can edit
Lead time, the current promotion, financing wording and service area live in a short list the office updates in a minute, so the receptionist is never behind the truth.
Every call on the lead
Recorded in the states that permit it, with the caller informed, then transcribed and summarized, with the booked measure written to the lead in your CRM alongside the source, and a digest to the owner each morning.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
AI Reception for windows & doors, answered.
Will a homeowner spending a lot on windows talk to an AI?
Most do. It answers immediately, sounds natural and gets them an evening or Saturday measure. Anyone who wants a human can ask at any point and is routed to the office under your rules, and the receptionist identifies itself as the company's assistant at the opening of the call.
Can it give a price per window?
Only figures you approve. The honest answer in this trade is that the price turns on the size, style and glass of each opening, so the receptionist explains that and books the measure. It can repeat any starting price you choose to publish, with the conditions.
What does it do with a tenant calling about a broken window in a rental?
It asks for the property address and the landlord or manager's contact, explains who must authorize the work, and either books the board-up under your rules or sends the manager the request.
AI Reception for windows & doors. Owned by you.
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