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Footbridge Media sells contractors a $249 a month program with the website, SEO, review requests and a CRM included, no contract, and a 90-day money-back guarantee, as listed in October 2026. It is one of the clearest offers in the field. The tradeoff is the exit: its FAQ says hosting, forms, the CMS, the dashboard and the review system stop without a subscription, and it keeps the Google Ads account it creates.
| Feature | Footbridge Media | Dillard's Digital (us) |
|---|---|---|
| Published price | $249 a month, website included | None; a written quote, free |
| Contract | None; cancel any time | None; any monthly line ends when you say so |
| Refund promise | 90-day money-back guarantee | None; no promised rankings or leads |
| Website after you leave | Files on request; forms, CMS and hosting stop | Your files and code, hosted in an account you own |
| CRM | Footbridge Dashboard; stops without a subscription | Custom CRM; code and database are yours |
| Google Ads account | Created and kept by Footbridge | We don't manage paid ads |
| Phone side | Website AI chat; tracking number for ad calls | Your number ported to you, plus AI phone reception |
| Reviews (read Oct 31, 2026) | Birdeye 4.8 from 345; Trustpilot 4.1 from 7; BBB C+ | None published yet |
Key takeaways
- As listed October 31, 2026: $249 a month, no contract, $0 setup on its electrician page, a 90-day money-back guarantee, and a price pledge for three years.
- Add-ons carry published prices too: Google Ads management at $149 the first month and $249 after, website AI chat at $19 a month, and social posting at $199 a month after a $49 first month.
- Its Terms make the client the website owner once 90 days have passed since signup (§6) and say fees are non-refundable once work starts, apart from the 90-day guarantee (§5, §10).
- When you cancel you get the site files, but hosting, forms, the CMS, the Dashboard and review requests stop, and Footbridge keeps the Google Ads account.
- Choose it for price and clarity. Choose an owned setup if the site, forms and customer records must keep working after you stop paying the agency.
What does Footbridge Media sell?
Footbridge Media is a Pensacola, Florida marketing company that says it has worked with contractors and home service companies since 2004 and claims more than 2,000 contractor clients. Its home page, read October 31, 2026, lists cleaning, decking, electrical, general contracting, HVAC, landscaping, painting, pest control, plumbing, pressure washing, remodeling, roofing, septic, siding and windows, and shows a Google Partner badge.
The core product is one bundle. The contractor marketing program includes a custom site (unlimited pages), local SEO with answer-engine and generative-engine optimization, backlinks and local citations, blog posts and service pages, Google Business Profile management, automatic review requests and a contractor CRM. Its FAQ adds that most sites start with about 20 to 30 pages and go live within 3 to 5 weeks of layout approval, that the platform is not WordPress, and that Footbridge rebuilds every site from the ground up, even one you like. You get full access to your own Google Analytics and Search Console accounts.
The CRM is the Footbridge Dashboard: lead forms, customer records, a calendar for several offices and teams, online invoicing, Stripe payments and a products and services list. Its standalone page says it is also sold on its own with no contract and is not priced per user; the price is not shown, and the page does not mention texting or data export. Its electrician page says it limits how many electrical contractors it accepts per market area.
What does Footbridge Media cost?
Footbridge prints its prices, which only a few of the agencies we compare do. As listed on its pages on October 31, 2026:
| Item | Listed price | Notes |
|---|---|---|
| Contractor marketing program | $249 a month | Website included; the electrician page lists $0 setup fees |
| Partner rates | $224 a month (GreenPal pros), $194 a month (CertainPath members) | Separate landing pages for each partner |
| Google Ads management | $149 for month one, then $249 a month | Ad spend is extra; the recommended minimum starts at $775 a month |
| AI website chat | $19 a month | Unlimited chats; white-glove install needs an active program |
| Social media posting | $49 the first month, then $199 (Facebook) or $249 (Facebook and Instagram) | Three posts a week; no contract |
So a one-truck company could run the program, ads management and chat for $517 a month before ad spend. Add the recommended $775 ad budget and the monthly total is $1,292. Run that math for your own budget before you compare offers. Footbridge also appears in our pressure washing and painting contractor agency comparisons, beside the other agencies that court those trades.
What do Footbridge's Terms say about ownership and leaving?
Footbridge's Terms of Service (effective June 18, 2026) are short, and its FAQ, guarantees page and ads page fill in the rest. We read all of them on October 31, 2026. Section numbers refer to the Terms; the summaries are ours, and anything in quotation marks is Footbridge's own wording.
| Item | What Footbridge says | Where |
|---|---|---|
| Contract | No contracts; you can cancel at any time. | FAQ |
| Billing | A subscription means recurring charges while it is active. Late payment can pause work or take the website down. | §5 |
| Refunds | Fees are non-refundable once work has started, unless otherwise stated. The program carries a 90-day money-back guarantee. | §5, §10 |
| Claiming the guarantee | Call within 90 days, cancel, and get a full refund of the purchase price. | Guarantees page |
| Ending service | Either side may end services with written notice; you pay for work completed to date. | §11 |
| Website ownership | You own the website once more than 90 days have passed since you signed up. After that, files are zipped and sent as a download link on request. | §6 |
| Your content and domain | Content you supply stays yours (§6). The FAQ adds that your content and domain always belong to you. | §6, FAQ |
| What stops | Hosting, the CMS, web forms, the Dashboard and the review system no longer work without an active subscription. | FAQ |
| Google Ads | Footbridge creates a new Google Ads account for your campaign and keeps ownership of it. | Ads page |
| Results | No promise of rankings, traffic, conversions or revenue (§7). The FAQ says it won't promise a lead number it can't honestly back, and calls SEO a 3 to 6 month build. | §7, FAQ |
| Liability | Limited to what you paid for the services. | §8 |
| Changes | Footbridge may change the terms without prior notice; the newest version is the one posted. | §10, §15 |
Two details are worth acting on. The guarantees page says to call, while §11 asks for written notice, so if you cancel, do both and keep a copy. And ownership of the site under §6 starts after 90 days, which is also when the money-back window closes. That timing is fair, and it means the first three months are a trial in both directions.
What stops working the day you cancel?
Footbridge deserves credit for writing this down. Here is what it means on the ground. The pages still exist as files, but the hosting stops, so the site is offline until someone puts those files on a new host. The quote request forms stop sending, so even a rehosted site takes no leads until the forms are rebuilt. The CMS goes, so changing a page means editing the files by hand. The Dashboard stops, and with it the customer list, calendar and invoices you kept there; the pages we read don't describe an export, so ask how to get that data out before you need it. Review requests stop. The Google Ads account and its history stay with Footbridge, and calls from ads ran through a tracking number that forwards to your line.
None of that is hidden, and for a new company the low monthly price can be worth it. Just plan the exit before you need it. Our guide on losing a website when you cancel sets this beside builders such as Wix and Squarespace.
What do Footbridge Media's reviews say?
We checked each platform on October 31, 2026:
| Site | Score | Reviews and notes |
|---|---|---|
| Birdeye | 4.8 | 345 reviews: Google 245, Customer Lobby 65, Facebook 35. The newest visible review was marked five years old. |
| Trustpilot | TrustScore 4.1 | 7 reviews, six of them five stars. Trustpilot notes the company has no recent history of inviting reviews. |
| Customer Lobby | 5 | 65 reviews; the most recent, dated September 3, 2025, is one star |
| BBB | C+, not accredited | No customer reviews; one complaint in three years. BBB gives the reason as failure to respond to one complaint. |
The praise is consistent. Recent Trustpilot reviewers credit redesigns and SEO with bringing in leads, describe responsive and professional staff, say they have stayed for about three years, call the fees reasonable, and in one case thank the team for getting a suspended Business Profile reinstated. The only negative review on Trustpilot, from September 2025 (Customer Lobby shows a one-star review from the same day under a matching name), says the program delivered little beyond the website: no Business Profile management, no SEO reports, no citation updates, and a refund under the 90-day guarantee that was not paid. Footbridge replied that the review does not represent most customers and that it can't discuss contract details in public. We have not verified either side.
When is Footbridge Media the right choice?
- You want to say yes without a sales call. Price, terms, refund window and price lock are all on public pages. We can't match that, because we publish no prices.
- Your budget is small and you want everything on one bill. A site, SEO, review requests and a CRM for $249 a month is hard to beat for a new company, and partner rates go lower.
- You want a trial with a real remedy. A refund window of 90 days and a price pledge of three years put the early risk on Footbridge.
- You want ads and social managed at a published fee. We don't run paid ads.
- You work in a trade it lists. Pressure washing, septic and cleaning are on its list, and its electrician page says it caps how many electricians it takes per market.
When are we the better fit?
We fit if you want every piece set up in your own name, so that changing providers never means a rebuild. Our pricing page puts this in writing on every quote: a domain registered to your company, website files and code kept in a hosting account under your name, a phone number ported to you instead of leased, the CRM's code plus the database holding every customer, your email list and templates, primary ownership of your Business Profile on Google, and all logins in a password manager you hold. Hosting, numbers, call minutes, email sending and ongoing SEO are each billed as their own monthly line, and any of them can end in any month.
We also handle the phone side, which the Footbridge pages we read cover only with website chat and tracking numbers for ad calls: business phone systems on your own number and an AI receptionist that answers calls. The limits are real too. We can't claim to be cheaper, because there is no public price list to compare against. Reviews of our work aren't published yet, and there is no phone line yet. Write to hello@dillardsdigital.com, or try the instant website checkup on your current site first. The service companies we own work from this same stack, and nothing we sell comes with a promise of rankings, leads or a return.
What should you ask Footbridge before you sign or cancel?
- When does my 90-day window close? It is both the refund deadline and the date §6 ownership begins.
- When I leave, which files do I get, and what will a new host need to run them? Ask whether the forms can be rebuilt on the files you receive.
- How do I export my Dashboard customers, invoices and appointments? Get the answer in writing before you rely on the CRM.
- Can the Google Ads account be in my company's name? The ads page says Footbridge keeps it, so ask what history you can take.
- Who is the registrant on my domain, and who is primary owner of my Business Profile? Both should be you. Our Business Profile guide shows how to check.
Our printable agency contract checklist holds the full list, our pre-cancellation guide covers the order of moves, and agency contracts and ownership puts Footbridge next to other agencies on the same points.
Frequently asked questions
How much does Footbridge Media cost?
As listed on October 31, 2026, the contractor marketing program is $249 a month with the website included, and its electrician page lists $0 setup fees. Google Ads management is $149 the first month and $249 after, plus ad spend, and AI website chat is $19 a month.
Does Footbridge Media require a contract?
No. Its FAQ says there are no contracts and you can cancel at any time. Section 11 of its Terms asks for written notice to end services, and its guarantees page offers a full refund if you cancel in the first 90 days.
Do I own my website with Footbridge Media?
Section 6 of its Terms says you own the website once more than 90 days have passed since signup, and files are sent as a download on request. Its FAQ says hosting, web forms, the CMS, the Dashboard and the review system need an active subscription to keep working.
Who owns the Google Ads account Footbridge runs?
Footbridge does. Its ads management page says it creates a new Google Ads account for your campaign and retains ownership of it.
Sources
- Footbridge Media: Terms of Service (effective June 18, 2026), read October 2026
- Footbridge Media: FAQ, read October 2026
- Footbridge Media: Contractor marketing program, read October 2026
- Footbridge Media: Guarantees, read October 2026
- Footbridge Media: Home page, read October 2026
- Footbridge Media: Electrician marketing and SEO, read October 2026
- Footbridge Media: Electrician PPC (Google Ads management), read October 2026
- Footbridge Media: AI chat for contractors, read October 2026
- Footbridge Media: Social media add-on, read October 2026
- Footbridge Media: Dashboard standalone, read October 2026
- Footbridge Media: GreenPal partner page, read October 2026
- Footbridge Media: CertainPath partner page, read October 2026
- Birdeye: Footbridge Media reviews, read October 2026
- Trustpilot: Footbridge Media reviews, read October 2026
- Customer Lobby: Footbridge Media reviews, read October 2026
- BBB: Footbridge Media business profile, read October 2026
General information for service-business owners, not legal, tax or financial advice. Rules vary by state; check with a qualified professional for your situation.