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LocaliQ is the marketing services arm of USA TODAY Co. It sells ads, websites, SEO and listings on an order form, plus Dash software: as listed October 31, 2026, Manage is $119 a month and Convert, with AI voice, text and chat agents, $199. Its US terms charge 50% of the unpaid term to leave early, license the website to you and say you never own the tracking numbers. The alternative puts it all in your name.
| Feature | LocaliQ | Dillard's Digital |
|---|---|---|
| Published prices | Dash only: $119 and $199 a month | None; a written quote, free |
| Term for the software | Dash renews every 30 days; cancel from its settings page | No term on any line |
| Term for ads, SEO, websites | Cycles set on the Order Form, then 30-day renewals | No term on any line |
| Leaving early | 50% of the unpaid term; the stop waits for payment | Stop any monthly line |
| Website | Licensed to you; perpetual once fees are paid in full | Site files and code on hosting you hold |
| Texting and tracking numbers | Dash number assigned by LocaliQ; tracking numbers never yours | Texting on your own number, ported to you |
| AI answering | Dash voice, text and chat agents ($199 plan) | AI receptionist on your number, calls logged in your CRM |
| CRM | Integration on the Custom plan only | A CRM built for you; code and data yours |
| Media and ads | Search, social, display, video, print, USA TODAY Network | We don't run ads |
| Review scores, Oct 31, 2026 | Trustpilot 3.4 (116), Clutch 1.4 (9) | No public reviews yet |
Key takeaways
- LocaliQ belongs to USA TODAY Co. and sells media, websites, SEO, listings and Dash, its AI lead-management software.
- Dash is the only product with a public price on the pages we read: Manage at $119 a month and Convert at $199, billed monthly and cancelable from the Dash settings page.
- Dash gives you a dedicated texting number that LocaliQ assigns; its page says you can't use your own.
- Under the US terms, leaving inside the initial term means paying to its end, or 50% of the unpaid part to stop sooner, and the stop waits until that fee is paid.
- The website is licensed, not sold: perpetual once its 12 cycle payments are made, revocable while you are still paying.
- Review scores on October 31, 2026: Trustpilot 3.4 from 116 reviews, Clutch 1.4 from 9, and a BBB A+ (not accredited) with no complaints in three years.
What does LocaliQ sell?
LocaliQ is the local marketing business of USA TODAY Co.; its why-LocaliQ page describes it as part of that company, and its footer carries the USA TODAY Co. copyright. Clutch lists it as founded in 2004, headquartered in New York, with 1,000 to 9,999 employees.
On October 31, 2026, LocaliQ's home services page grouped the products four ways:
- Premium audiences: USA TODAY Network placements, network display, custom promotions, performance marketing, branded content, direct mail and print ads.
- Leads and demand: cross-media optimization, search, social, display and video ads, and targeted email.
- Getting found: listings, websites and landing pages, SEO and social media marketing.
- Converting leads: Dash by LocaliQ, AI agents, texting, live chat, automated email, an activity dashboard and reporting.
The home-service trades it names are custom contractors, plumbing, home repairs, HVAC, pools and spas, and roofing and gutters. The page also publishes its own benchmark figures, such as an average cost per lead of $228.15 for roofing and gutters, and offers free tools including a Google Ads grader and a website grader.
The websites product, per its product page, uses a choice of responsive templates with expert copywriting, an SSL certificate, click-to-call, forms, call tracking, lead tracking and monthly updates and support. No price is listed, and the page says nothing about who owns the site; the product terms, covered below, do.
LocaliQ's scale figures vary by page. The home services page shows 45.4K businesses, 40.8M leads and 1.3M campaigns; the why-LocaliQ page shows 506K+ businesses and 283M leads; the AI lead management page shows 501K+. They may count different things, and none of the pages says how.
What do LocaliQ's Dash plans cost?
Dash is LocaliQ's lead-management and AI-answering software, and it is the one product with a public price. Its Dash page listed, on October 31, 2026, in US dollars, billed monthly:
| Plan | Price | What it adds |
|---|---|---|
| Manage | $119 a month | Around-the-clock reporting, lead tracking and insights, AI lead qualification, automated email and lead notifications |
| Convert | $199 a month | Everything in Manage plus an AI voice agent, an AI text agent, unlimited texting, online scheduling and website chat |
| Custom | Price on request | Every location on Manage or Convert, multi-location reporting and CRM integration |
On its AI lead management page, the voice agent answers calls you miss and qualifies leads at any hour, the text agent replies to texts and answers questions, and the chat agent talks with website visitors and books appointments. The page claims up to 40% more text leads and up to 25% more call leads, without a baseline, and says LocaliQ has received SOC 2 Type 2 certification. CRM integration is listed on the Custom plan only.
Everything outside Dash, including ads, SEO, websites and listings, is priced on an order. The home services page has no prices, and its buttons lead to a demo or a conversation with sales. Ask for the order form, every product terms page it references, and the setup fees, before you agree to anything.
What are LocaliQ's contract and exit terms?
The text of LocaliQ's US terms is filled in by a script after each legal page opens, which is why a simple page reader sees only the menu and footer. We read the text those pages load on October 31, 2026, and on November 3, 2026 we went through the main terms and the website terms again in a full browser. The core document is the Online Marketing Services Terms, last changed November 18, 2025, per its date line. Three product documents sit under it: Dash (last updated April 27, 2026), Websites (last updated on October 5, 2026) and Tracking Services (last updated February 2, 2023). The main terms number their paragraphs unevenly (one clause sends you to a "Section 3 (c)" that sits under section 4), so for that document we name each clause by its heading. Australia and New Zealand have their own terms, which we left out.
| Topic | What LocaliQ says | Where |
|---|---|---|
| Initial term | The number of cycles written on your Order Form | Marketing Services Terms, Cancellation Payments |
| Renewal | After the initial term, automatic 30-day renewals until you cancel | Marketing Services Terms, Term |
| How to cancel | Contact your service rep or call 1-877-222-9395, at any time and for any reason | Marketing Services Terms, Cancellation |
| Leaving inside the initial term | You owe payments to its end. To stop sooner, clients paying by card, ACH or check owe 50% of the unpaid term, and the cancellation waits until that fee is paid, while the campaign may keep running | Cancellation Payments; Cancellation Fee |
| Leaving after the initial term | Takes effect one full cycle after LocaliQ receives the request; stopping at once costs half of that one-cycle notice period | Cancellation Payments |
| Changing your mind | A written note within 30 days of the request reverses it | Cancellation Revocation |
| Website fees and license | Fees run for 12 cycle payments. Paid in full, the site comes with a perpetual license; while you pay by installment the license is revocable, and a missed payment can take the site offline | Website Product Terms 4, 9 |
| Design and templates | Owned by LocaliQ or its licensors; content you supply stays yours | Website Product Terms 10, 11 |
| When the website ends | Unless you were in breach, 30 days of best-efforts help, including moving a domain LocaliQ got for you and sending your custom content; LocaliQ-hosted email addresses are not handed over, and third-party licenses (themes, plug-ins, stock images, APIs) stay behind | Website Product Terms 14 |
| Tracking numbers | You don't own them and won't gain ownership | Tracking Services Product Terms 2 |
| Proxy web address | LocaliQ's property unless you supplied it, and disabled at termination | Tracking Services Product Terms 4 |
| Call recordings and form data | LocaliQ doesn't have to keep them past 30 days from collection | Tracking Services Product Terms 3 |
| Dash data | Yours to download; after termination LocaliQ needn't keep it or let you back in | Dash Product Terms 8(a) |
| Dash billing | Monthly; price changes start at the next 30-day renewal; cancel from the Dash settings page or through your rep | Dash page |
| Dash texting number | LocaliQ picks a dedicated number for texting inside Dash; you can't bring your own, and texting needs your EIN | Dash page |
Three rows carry most of the cost of leaving. The fee is real money: LocaliQ's own example is twelve cycles of search ads at $2,000 each, stopped after nine, which carries a $3,000 fee. The website is licensed, not sold, and until all 12 cycle payments are made that license can be pulled. And the numbers belong to LocaliQ. Customers who call a tracking number or text the Dash number are reaching lines LocaliQ controls, so keep publishing a main number that is yours. Our guides to porting a business number and 10DLC text registration explain how a texting line you own gets set up.
Your signed Order Form decides the cycle count and the price, so ask for it along with every terms page it names, and read the cancellation headings before you sign. The contract red flags guide explains the wording to watch for, and if you already signed, how to cancel LocaliQ takes you through the exit step by step.
LocaliQ on review sites, as of October 31, 2026
| Review site | Score | Number of reviews | Worth knowing |
|---|---|---|---|
| Trustpilot | 3.4 of 5 | 116 (41 in the last 12 months) | 60% five-star, 36% one-star; answered 53% of negative reviews, typically more than a month later; reviewers are mostly in the US and Australia |
| Clutch | 1.4 of 5 | 9 | Reviews from 2020 to 2026 from retail, fitness, real estate, dental, finance and other businesses |
| BBB (San Francisco listing) | A+, not accredited | 4 customer reviews | No complaints in the last three years |
LocaliQ also shows a G2 "Best Relationship" badge for fall 2026 on its own site. We couldn't open G2 to check the underlying rating, so it isn't in the table.
What LocaliQ clients say, good and bad
Praise, paraphrased. Dedicated account managers, often named, who respond quickly. Long relationships with steady lead flow. Honest reporting and quick changes when a campaign underperforms. A furniture retailer on Clutch credited its search work with revenue and profit growth in its first year.
Complaints, paraphrased. Spend that produced few or no qualified leads; a dental practice on Clutch said the leads were fake, and a real estate investor (September 2026) described thousands in ad spend with no conversions. Campaigns launched without the client's approval. Unexpected invoices, and refund offers reviewers said fell short of what they spent. Service that slipped after an account-manager change. Pressure to raise budgets or add products.
Most of the complaints we read concern paid campaigns and billing rather than the Dash software.
Questions to ask LocaliQ before you sign
- Which terms pages apply to my order, and can I have them as a PDF? Read the cancellation section first.
- How many cycles is my initial term, and how long is each cycle? Ask for the answer in cycles and in calendar dates.
- If I cancel early, what do I owe, and when does the campaign stop? Get the dollar figure for half the unpaid term on your order.
- Am I paying for the website in full or by installment? That decides whether your license is perpetual or can be revoked.
- Whose number appears on my ads and in Dash texts? Ask whether either number can be ported to you.
- How do I download my leads, call recordings and chat history? Do it monthly while you're a customer.
Our agency contract checklist has room for every answer, and the ownership comparison sets LocaliQ beside other agencies and bundles, including Scorpion.
Choose LocaliQ if
- You want AI answering at a published price you can cancel monthly. Convert's $199 covers voice, text and chat agents, scheduling and unlimited texting, and Dash can be cancelled from its settings page. We don't publish prices at all.
- You want newspaper-network and print media. USA TODAY Network placements, print and direct mail sit alongside search, social, display and video. We don't sell media.
- You want a large partner's credentials. Its site shows a 2026 Google Premier Partner badge, a Microsoft Advertising Elite Partner badge and SOC 2 Type 2 certification.
- You run several locations. Custom Dash adds multi-location reporting and CRM integration.
- You want to try a free tool first. Its free tools include a Google Ads grader, a website grader and a PPC ROI calculator.
Choose Dillard's Digital if
We set up the phone, texting, website and records side of a service business, on accounts in your name: AI phone reception, business phone systems, custom CRMs, websites, business email, search and AI-search visibility, and email and text marketing. Choose us if:
- You want answering and texting on a number you own. Your number is moved into an account in your name instead of being leased to you, and the AI receptionist answers on it, so customers keep one number no matter who you work with.
- You want the CRM to belong to you. We build it around your quoting, scheduling and billing, and you keep the code, the database and each customer record, along with your email list and templates.
- You want ownership listed in writing. Our pricing page also lists a domain registered to your company, site files and code on a hosting account that belongs to you, primary-owner access to your Google Business Profile and other listings, and all logins kept in your own password manager.
- You want every line month to month. No term on any piece of work. Each recurring cost, whether hosting, a phone line, email sending or ongoing work, is billed separately, and any one can be stopped.
- You don't mind that we're new. There are no reviews of us online yet, and we don't publish a phone line. We built our CRM for our own service companies first. Write to us at hello@dillardsdigital.com. The instant website checkup shows your grade and top 3 fixes with no sign-up.
Quotes are written and free, and there's no price list. We don't promise a ranking, a number of leads or a return.
Frequently asked questions
How much does LocaliQ cost?
Only Dash has a public price: as listed October 31, 2026, Manage was $119 a month, Convert $199, and Custom priced on request. Ads, SEO, websites and listings are priced on an order form.
Can I cancel LocaliQ Dash at any time?
Its Dash page says you can upgrade or cancel paid access at any time from the Dash settings page, or through your LocaliQ rep, and that price changes take effect at the next 30-day renewal. LocaliQ's US terms add that once a service's initial term is over, a cancellation takes effect after one more full cycle.
Can I use my own phone number for texting in Dash?
No. The Dash page says LocaliQ assigns a dedicated number for texting inside your Dash account, and that an EIN is required to turn texting on.
Does LocaliQ charge a fee to cancel early?
Yes, for services on an Order Form. Its US terms, read October 31 and again November 3, 2026, say a card, ACH or check client who stops before the initial term ends pays 50% of the unpaid part, and nothing stops until that fee is paid. Once the initial term is over, a stop takes one more full cycle from the day LocaliQ receives the request, or half of that cycle's charge to stop at once.
Who owns LocaliQ?
LocaliQ's own site says it is part of USA TODAY Co., and its footer carries the USA TODAY Co. copyright.
Sources
- LocaliQ Dash plans, LocaliQ, read October 31, 2026
- LocaliQ AI lead management, LocaliQ, read October 31, 2026
- LocaliQ home services marketing, LocaliQ, read October 31, 2026
- LocaliQ websites and landing pages, LocaliQ, read October 31, 2026
- Why LocaliQ, LocaliQ, read October 31, 2026
- LocaliQ US Online Marketing Services Terms, last modified November 18, 2025 (text loaded by script), LocaliQ, read October 31, 2026 and in a browser November 3, 2026
- LocaliQ Website Product Terms, updated October 5, 2026, LocaliQ, read October 31, 2026 and in a browser November 3, 2026
- LocaliQ Tracking Services Product Terms, updated February 2, 2023, LocaliQ, read October 31, 2026 and in a browser November 3, 2026
- LocaliQ Dash Product Terms, updated April 27, 2026, LocaliQ, read October 31, 2026
- LocaliQ reviews, Trustpilot, read October 31, 2026
- LocaliQ profile, Clutch, read October 31, 2026
- LocaliQ business profile, BBB, read October 31, 2026
General information for service-business owners, not legal, tax or financial advice. Rules vary by state; check with a qualified professional for your situation.