PestPac alternative: how WorkWave's pest software compares with other platforms and a custom CRM

What is PestPac, and who is it built for?

PestPac is pest control software sold by WorkWave. It runs in a web browser and on iOS and Android, and it covers both the office and the truck: customer records, scheduling and routing, billing and accounting, reporting, a customer portal, and a technician app called PestPac Mobile. The PestPac homepage speaks mainly to enterprise pest control, including companies that grow by acquiring other companies and need to merge their data. Its pricing page opens with a tier called Small Business, so WorkWave sells to smaller operators as well.

A few details show which customer the product was designed around. WorkWave's supported devices page says PestPac holds SOC-1 certification, and explains that larger customers rely on it when PestPac data feeds the financial reports of a publicly traded company. The same page says bug fixes and feature releases ship every two weeks, and it gives connection speed guidance for more than 50 users. Those details speak to companies with branches, finance staff and outside auditors.

What do PestPac's three tiers include?

The tiers below come from the pricing page (read October 2026). Each builds on the one before it, and some basic tools are upgraded along the way:

• Small Business: customer management, basic scheduling and routing, termite inspection, the mobile app, billing and payments, basic accounting, basic reporting and a customer portal.
• Professional: adds smart scheduling with route optimization, IPM and multi-unit support, digital forms, advanced accounting with a general ledger export, custom reporting, customer communications, lead management, eCommerce, a logbook and marketing automation.
• Enterprise: adds multi-branch management, auditor reports alongside the logbook, and API integrations.

The same page lists more modules without saying which tier they belong to, among them GPS tracking, smart traps, a website builder, online reviews, customer surveys, and digital, print and direct mail marketing services. Settle which of those your package includes, in writing, before you sign.

What does PestPac cost?

PestPac publishes no prices. As listed in October 2026, none of the three tiers shows a number, and the pricing page points you to a consultant who puts a package together for you. The contact page offers a free consultation, and buttons across the site book a demo. We found no free trial, contract length, setup fee or cancellation terms on the pricing or contact pages. WorkWave also sells consulting through a Professional Services team that reviews workflows and route optimization settings, with its own form to request pricing.

Until you hold a written quote, you have nothing to compare. Ask for one that spells out:

• the tier, plus every module you would actually switch on;
• how many users, technicians and branches the price assumes, and what each extra one adds;
• any setup, data conversion or training fees;
• contract length, renewal terms and the notice you must give to leave;
• card processing rates if you take payments through WorkWave.

What does PestPac do well?

PestPac's feature pages go into the most detail on the records that commercial and termite work demand. From those pages, read in October 2026:

• Commercial audits. The commercial page lists auditor-only access to share during an audit, a digital logbook for inspections and sightings, trend logs, floor plan schematics that show where each device sits, and per-unit signatures on multi-unit properties.
• Termite work. According to the termite inspection page, technicians complete WDI, WDO, NPMA-33 and state-specific forms in the field with account and license details filled in, scan Sentricon devices, and submit Sentricon reports automatically.
• Chemical records. Every product in PestPac carries its EPA registration number, which fills in on its own when a technician logs material from the phone. The chemical tracking page says California Material Reports, California Cal-Ag reports and Arizona TARF reports are built in, and inventory is tracked from distributor to warehouse to truck.
• A technician app that keeps working without signal. The mobile app page says techs can complete work orders, log materials, take payments, fill out forms and capture signatures with no cell service, and everything syncs once they reconnect. Its chemical tracking FAQ adds that the device camera works as the bait station barcode scanner, with no separate hardware needed.
• Door-to-door selling. Sales Center, which PestPac describes as native to the product rather than a third-party add-on, gives reps a live territory map, property details, service agreements, payment capture and first-visit scheduling in one app, per its door-to-door page.
• Connections. The API and integrations page names partners including QuickBooks, Avalara, Azuga, Verizon Connect, CallTrackingMetrics and Bell IQ smart traps, and says the API can notify other systems of changes through webhooks.

Who is PestPac a good fit for?

PestPac earns its place when several of these describe your company:

• You run more than one branch and want one set of books and one set of reports across all of them.
• A meaningful share of revenue comes from commercial accounts whose auditors expect logbooks, device maps and trend reports.
• Termite inspections, WDO paperwork for home sales or Sentricon programs are steady work, not an occasional job.
• You work in a state with detailed pesticide use reporting and want the export built in.
• Your finance people care about controls like SOC-1, or you plan to buy other pest companies.

A two-truck residential operation is a different story. Many of the commercial and termite tools would sit unused, and you won't see a price until you speak with a consultant. PestPac can still be the right choice there, but price the platforms that publish their rates before you sign.

What do you need answered before leaving PestPac?

A pest company's software holds years of history: treatments, device inspections and termite warranties. Before you cancel anything or sign with someone new, get clear answers to these:

1. What can you export, and in what format? Customers, service locations, service setups and agreements, open invoices and balances, and the full treatment history with products and amounts. Run a test export and open every file.
2. Where will the chemical history live? Your state may require you to keep application records for a set period. Your state pesticide regulatory agency can tell you what applies to you. Rules differ from state to state, and we are offering general information here, not legal advice. If the new system can't import that history, keep a complete, searchable archive.
3. What happens to devices and diagrams? Bait station barcodes, floor plans and device maps on commercial accounts take a long time to rebuild by hand.
4. Who carries termite and Sentricon reporting? Warranties, renewal dates and open WDO reports need a home on the day you cut over.
5. Can saved cards move? Ask your payment processor whether stored payment methods can transfer, or whether autopay customers will have to enter their cards again.
6. When does your agreement end? Find the renewal date and notice period, then plan the cutover around them.

Ask every replacement vendor the mirror question: what can it import? GorillaDesk's pricing FAQ, for example, says its free migration covers contact details, the service and billing locations, notes and an opening balance, and that a full record of past services and invoices can't come across. That is a plainly stated limit, and it is the kind you want to know before you commit. Our CRM switching guide covers exports, checks and running both systems in parallel.

Which other pest control platforms should you compare?

Each is labeled with the kind of company it looks built for, using facts from each vendor's own site as read in October 2026. The order is not a ranking.

FieldRoutes, for pest and lawn companies from small to enterprise. Its pricing page shows a Growth package and a Corporate package, both marked Request Pricing, and the FAQ ties the monthly subscription to how many active customers you have. FieldRoutes says it offers no free trial because each implementation is customized, and gives a free demo instead. Both packages list mobile sales tools, commercial trend reporting, route optimization, a premium API and Sentricon. Its pest control page adds AutoPay, QuickBooks Online, WDO reporting for California Branch 3 and Marketing Pro from ServiceTitan.

Briostack, for pest and lawn companies that sell with bids and diagrams. The Briostack homepage says it was created by a pest control company and that its technician app, Brio Tech, works even without data connectivity and tracks chemical usage. Its pest page lists diagramming over high-resolution satellite imagery for bids, along with a calculator that quotes a job per square foot or at a flat rate. It also offers a public API. Its additional pricing page lists add-on fees, such as 4 cents per text message and set charges for some data migration and custom document work, but we found no subscription price on its site; the step it offers is a demo request.

GorillaDesk, for owner-operators and route companies that want a posted price. GorillaDesk charges per route, which means per technician schedule. One route runs $49 (Basic), $99 (Pro) or $149 (Growth) monthly, as listed on the GorillaDesk pricing page in October 2026, and office users without a schedule cost nothing. According to its FAQ, you sign no contract and pay no setup fee, and a monthly plan can be cancelled without penalty or frozen if your business is seasonal. The pricing page also offers a free trial. Material tracking for chemical use records comes with Basic, whose routing handles up to 25 stops at a time. Our GorillaDesk alternative page goes through each plan.

Pocomos, for residential route companies, with a separate door-to-door plan. Pocomos bills by active customers. On its pricing page in October 2026, Starter is $99 a month for up to 20 active customers, and the next tiers are $159 (21 to 50), $209 (50 to 300) and $275 (300 to 500). Bigger accounts and its door-to-door plan are quoted. Its site lists digital contracts, route optimization, technician tracking and a customer portal.

For a wider side-by-side, including general field apps that serve pest companies, see our roundup of pest control software.

Where does a custom CRM beat a pest platform?

This is a choice we have made with our own money. The service companies we operate ran on packaged field software until we coded a CRM to replace it. A custom build tends to win when:

• Pest is one line among several. Pest alongside lawn care, snow removal or something unrelated, each with its own price list, crews, branding and payment account, all under one owner.
• Customers buy plans on your website. One checkout on your site should open the agreement, store the payment method and slot visit one onto a technician's day, with no retyping in the office. The recurring service billing guide explains the money side.
• Your sales process is your own. Your knock statuses, commission splits and hand-off rules, written into the software as you run them. The guide to door-to-door sales tracking lists what to measure.
• You want your records under your own control. They live in a database set up for your company, and you can export them whenever you want, so a vendor's pricing or product decisions can't stand between you and your records.

Custom is a poor match for many PestPac customers, and we would tell them so. If you depend on auditor portals, Sentricon reporting, NPMA-33 forms and state chemical exports, every one of those would have to be designed, built and kept current. A build also costs money before it earns any, takes weeks of your attention, and needs someone on the hook for upkeep. Our custom CRM service explains how we scope one.

When is staying on PestPac the right call?

Stay if PestPac is handling the hard parts. A company with audited commercial accounts, a busy termite department and several branches is using exactly the features PestPac was built around, and replacing them is slow and costly whichever direction you go. Stay too if your team knows the system, your reports reconcile, and your list of workarounds fits on one hand. A migration takes management attention that could go into selling.

It also pays to check whether software is the bottleneck at all. Field software manages the accounts you have already won. New calls depend on your website, whether you show up in local search, and whether a person or receptionist picks up quickly. If growth has stalled because too few new requests arrive, our free system quote traces which sources produce your calls and form fills today, and our page for pest control companies describes what we build for the trade: websites, AI phone reception and CRMs.

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