AI receptionists that book into Jobber: the built-in option and the marketplace apps

Does Jobber have an AI answering service?

It does. Jobber calls it Receptionist, part of Jobber AI. According to Jobber's help article, read October 19, 2026, it answers calls and texts around the clock, answers questions about your business, books jobs into your calendar using your Online Booking settings, takes requests, looks up upcoming visits, adds client notes, and cancels or reschedules appointments (rescheduling needs online booking turned on). When it takes a message it creates a follow-up task, assigned to admins by default. It can transfer a call or text you when a caller uses trigger words you choose, it can handle more than one call at a time, and it can text back a caller who hangs up before the conversation starts.

For a shop that already runs on Jobber, that is the shortest path from a ringing phone to a booked visit. The receptionist reads the clients, services and booking rules already in your account, so there is no second system to keep in sync. Jobber's feature page also says every call and text is logged with a summary, transcript and recording.

What does Jobber's AI receptionist cost?

The help article gives the terms in plain words: Receptionist is included on the Plus plan with unlimited usage, and it can be added to select plans for $29 per month, which includes 30 conversations. Past 30, Jobber charges $0.79 per additional conversation. A limit setting lets you either keep going and pay the overage or pause the receptionist when you hit 30. Conversations tagged as spam or "no conversation" are not counted, and a text thread counts once for up to 24 hours from the first AI reply.

The pricing page shows the same $29 a month add-on but does not mention the 30-conversation allowance, so the help article is the place to read the limits. The help article says "select plans" without naming them; check the add-on screen in your account before relying on it.

Our arithmetic on those terms, before tax: 60 conversations in a month cost $29 plus 30 times $0.79, or $52.70. At 100 conversations it is $84.30, and at 200 it is $163.30. For a five-user shop, Plus costs $170 a month more than Grow on annual billing, so on the receptionist alone the add-on stays cheaper until roughly 209 conversations a month. Plus carries other features too, so this is one input to the plan decision, not the whole of it. Our AI receptionist pricing guide converts other vendors' per-call and per-minute prices the same way.

Do I need a new phone number for Jobber's receptionist?

You need a Jobber dedicated phone number (Jobber calls it a DPN) behind the scenes, and those are offered in the US, Canada and the UK. You do not have to give customers a new number. The help article says you can keep your existing number by forwarding calls through your carrier or Google Voice, after hours or after a set number of rings. If you forward from Google Voice, Jobber says to turn on the answering delay, which adds about 10 seconds, or two rings. Your escalation contact must be a different number from your business line and the DPN, otherwise a transfer would loop back to the receptionist.

That arrangement matters later. Your published number stays yours, and the receptionist sits behind it. If you ever leave Jobber, you change where the forward points. Our guide to porting a business phone number covers the case where the number itself has to move, and the built-in versus independent AI receptionist comparison looks at who controls the line in each setup.

What are the limits of Jobber's receptionist?

From the help article: only admin users can open the Receptionist dashboard and settings. When it is paused at the conversation cap, it stops answering texts and cannot book or take other actions, though it still takes messages from callers and those do not count against the cap. Text greetings are limited to 300 characters, and Jobber may decline to save a phone greeting that looks misleading or risky for callers. When it cannot answer a question, it can tell the caller to contact you directly. The article does not list supported languages, so do not assume Spanish until you have tested it.

Set it up in the order Jobber lists: greeting, which actions it can take on its own, who gets tasks and which keywords escalate, the business details and policies it should know, then a test call to your own number before you turn on the forward.

Which third-party AI receptionists book into Jobber?

Jobber's App Marketplace, read October 19, 2026, lists several answering apps. We quote each listing's own description; we have not tested them, and the listings do not show prices.

• ConvoForms: describes itself as an AI phone receptionist for independent home-service businesses that answers calls, qualifies leads and books appointments directly into your Jobber schedule.
• Conju: an AI receptionist that texts back missed callers, collects job details and creates work requests in Jobber.
• CallCrewAI: handles calls and books requests into Jobber, with reminders and follow-ups.
• IsOn24: an AI voice assistant that answers calls, books appointments and collects leads, connecting to your phone, calendar, website and Jobber account.
• ServiceAgent: a call-answering AI agent built for service businesses.
• AdaptLocal: missed-call automation that replies, qualifies leads and syncs booked appointments into Jobber.
• Fulltime AI: an AI front office that answers calls instantly and offers after-hours coverage for emergencies.
• KodaAI: listens to calls on Dialpad, Zoom Phone or Quo and creates the client, work request and call notes in Jobber. Its listing describes listening to calls, not answering them.
• PATLive Virtual Receptionists: human receptionists, listed as US-based agents who answer 24/7 and book appointments.

Phone systems such as Aircall, Quo and Ooma are also listed, for call logging, transcripts or client lookup rather than answering. The difference between these apps is mostly what they write into Jobber: a request you still have to schedule, or a visit already on the calendar. Ask each vendor which one, in writing, before you sign up. Our list of questions to ask an AI receptionist provider covers the rest.

How does an outside receptionist get into Jobber?

Through Jobber's public API. The developer docs describe a single GraphQL endpoint, with access tokens obtained through OAuth 2.0. One detail is useful to owners: when an app creates a client, Jobber fills the client's Lead Source field with the app's name automatically, and Jobber users cannot edit it. So you can see in your own reports which calls came through which answering app.

Webhooks let the app hear about changes, such as a new client, without polling. Jobber expects a reply within one second and may switch off webhooks for apps that are consistently slow. Rate limits are 2,500 requests per five minutes per app and account, plus a query-cost budget of 10,000 points that refills at 500 points per second. A well-built receptionist never comes near those numbers on a small shop's call volume.

If you wanted a private integration built only for your company, Jobber's custom integrations page says those are possible only for specific, approved Jobber customers and developers, and a draft app is blocked if it connects to more than five paying Jobber accounts. That is why most third-party receptionists go through the marketplace.

Built-in or third-party: which suits your shop?

Jobber's own receptionist suits a shop that is staying on Jobber, wants one bill, and books from the same online-booking rules it already has. The marketplace apps suit a shop that wants a feature Jobber's version does not list, or a human backup. Either way the receptionist is tied to Jobber's data: change field software and you are setting up call answering again.

That tie is the one thing we would point out. We build AI phone reception that runs on a number and a CRM owned in your company's name, and we charge nothing per seat. There is no public price list, and we make no promises about results. If you are happy on Jobber, its receptionist is a reasonable, clearly priced choice, and the AI receptionist service page explains how ours differs. For the same question on other platforms, read the receptionist guide for Housecall Pro, ServiceTitan and Workiz.

Frequently asked questions