A foundation repair CRM that tracks the crack, the engineer, the closing date and the warranty for decades.
Foundation jobs have a long tail. An inspection today might turn into a repair next month, a permit and engineer letter before the crew can dig, and a warranty call from a new owner many years later. The CRM has to keep all of that on the address, not in a binder.
Generic field software does not know what a pier log is
Most field service tools assume a visit, an invoice and a closed ticket. Foundation repair has an inspection that produces measurements, a repair plan with options, sometimes a structural engineer's evaluation, sometimes a permit, an install that may take several days, a final report showing where every pier went and to what depth or pressure, and a warranty that follows the house. Squeezing that into notes fields means the office loses track of which jobs are waiting on an engineer and which are waiting on the homeowner's bank.
The sales cycle is unusual too. Homeowners compare inspections from several companies and take time to decide, so a good share of your pipeline sits in the quoted stage for weeks. Real estate files are the opposite: a closing date is fixed and everything has to move fast. A CRM built for foundation work keeps both kinds of jobs visible and sorts them by what actually matters, which is the next deadline.
What a foundation repair CRM has to record
If one of these lives in a clipboard or an inspector's phone, someone eventually calls about it and nobody can find it.
Inspection data tied to the address
Crack locations and widths, wall deflection, floor elevation readings, moisture notes and photos, saved with the property so a re-inspection compares against real numbers instead of memory.
Repair plans with alternatives
Pier counts, anchor counts, bracing, crack injection and drainage add-ons as line items, with a second plan beside the first, so the homeowner can choose and sign online without another visit.
Engineer and permit gates
A field for whether the job needs an engineer's letter or a permit, who is responsible, and the date each arrived. The job cannot move to the crew board until required items are checked off.
Closing deadlines and the people around them
Closing date, contingency date, buyer's agent, seller's agent, title company and lender contacts, with a view that lists every real estate file in order of urgency.
Install records that prove the work
Pier and anchor locations on a sketch, depth or installation readings your method produces, crew names and photos, compiled into the final report that the homeowner and any future buyer receive.
Warranty that survives a sale
Warranty terms, transfer rules, the original owner and each later owner, so a call years from now gets an answer in a minute instead of a search through file boxes.
What we build for foundation repair companies
We set up the CRM around your inspection form and your install crews, then add the pieces below.
A mobile inspection form
Your inspector fills in the walk-through on a phone or tablet: each wall, each crack, readings and photos. The repair plan builds itself from what was recorded and goes to the office for pricing.
A real estate board
Every file with a closing date, sorted by days remaining, showing whether the inspection is done, the report sent, the engineer engaged and the work scheduled. Agents can receive status texts if you allow it.
Monitoring follow-ups
When the right answer is to watch a crack, the CRM schedules a re-check and texts the homeowner a reminder to send new photos, so no-sale inspections stay in touch instead of vanishing.
Crew and equipment scheduling
Multi-day installs, excavation needs, utility locate requests and equipment like hydraulic drive units assigned to the job, so the crew lead sees the whole week on a phone.
Job costing by method
Material and labor for each pier, anchor and brace compared against the plan, so you learn which repair types and which soil areas actually make money.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Custom CRM for foundation repair, answered.
Can the CRM generate the final repair report?
Yes. Install photos, pier or anchor locations and readings entered by the crew are assembled into a branded report with the warranty attached, ready to send to the homeowner, the agent or a lender.
Can it handle utility locate requests before digging?
We can add a step that records when the locate request went in and when it clears, so no exterior job reaches the dig day without it. The process and wait times depend on your state's one-call center.
Will it work for crawl space and slab jobs too?
Yes. Crawl space supports, beam repair, slab piers and mudjacking or foam lifting can each be their own repair type with their own line items, photos and warranty terms.
Can we import our old inspections?
Usually. Spreadsheets and exports from most field software can be mapped into property and job records, so old warranties and past inspections are searchable from day one.
Custom CRM for foundation repair. Owned by you.
Start with the instant website checkup of your current site: your grade and top 3 fixes, no sign-up. Or get a free system quote for the whole foundation repair setup.
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