Email a carrier will answer, from a domain you own.
Roofers send more documents than most trades: scopes, supplements, photo reports, contracts and invoices, to homeowners and to insurance carriers. Email from a free address or a builder's inbox gets filtered, ignored, or lost when a rep leaves.
Roofing email carries claims paperwork, and claims paperwork has to arrive
A supplement an adjuster never sees costs the full amount of the supplement. Estimates that land in a homeowner's spam folder get no reply. Email from a free address with attachments is exactly what spam filters are trained to catch, and email from a domain without authentication records is treated the same way. A roofing company's email has to come from its own domain, with the records that prove it is really you.
Roofing also has turnover in sales. When a rep leaves and the conversations with homeowners and adjusters leave with a personal address, the office starts over on every open job. Company mailboxes, shared claims and estimates inboxes, and an archive the owner controls keep the job's history with the company.
What business email for a roofer has to do
Deliverability, shared inboxes and retention, in that order.
Come from your domain with authentication
Mail from your own domain with SPF, DKIM and DMARC set up, so carriers and homeowners see a verified sender and attachments get through.
Give claims their own inbox
A shared claims address the whole office can read, where every scope, supplement and adjuster reply lands on the job rather than in one rep's mailbox.
Keep estimates and invoices traceable
Estimates and invoices sent from the CRM through your domain, with view tracking, so you know whether the homeowner saw the price before you follow up.
Survive staff changes
Every rep gets a company mailbox. When they leave, the mailbox is forwarded to the office and archived, and no job history walks out the door.
Hold the records you may need
Claims disputes can surface long after the job. Email retention and search across the company's mailboxes, set once, means the paperwork is still there.
How we set up email for a roofer
Hosted email in your company's own account, with us as an administrator you can remove.
Your domain, your account
Google Workspace or Microsoft 365 opened in your company's name, billed to your card, with your own admin login. We hold a secondary admin for support and nothing else.
Authentication done right
SPF, DKIM and DMARC records set on your domain and tested, so mail from the CRM, the office and the reps all passes.
Shared inboxes and groups
Claims, estimates, office and crews set up as shared mailboxes or groups, with the CRM filing messages to the right job.
Signatures and templates
A company signature carrying the license or registration number your state issues, if it issues one, and templates for the messages you send every day: inspection confirmation, scope received, supplement submitted.
Migration from the free address
Old mail imported, the old address forwarded for a year, and every listing and form updated to the new one.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Business Email for roofing, answered.
Can't I just use a free Gmail address?
You can, and many roofers do, which is why homeowners trust a domain address more. Free addresses also cannot carry the authentication records that keep estimates with attachments out of spam, and they belong to whoever set them up, not to the company.
Google Workspace or Microsoft 365?
Both work. Google is simpler for a small office on phones; Microsoft fits companies already on Outlook and Office. Either way it is in your account, and we help you choose based on what your reps already use.
Why do my estimates go to spam?
Usually a missing SPF or DKIM record, a free sending address, or attachments from a tool that sends on your behalf without permission to. Fixing the records on your domain solves most of it.
Do we lose anything moving from the free address?
No. We import the old mail and contacts, forward the old address, and update your website, Google profile and forms, so nothing addressed to the old inbox is missed.
Business Email for roofing. Owned by you.
Start with the instant website checkup of your current site: your grade and top 3 fixes, no sign-up. Or get a free system quote for the whole roofing setup.
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