One number for the showroom, the consultants and the installers, with every text logged to the order.
A window treatment dealer has people in three places: the showroom or office, consultants in homes and installers on job sites. A phone system built for that rings the right person, keeps texts with the customer record and keeps the number with the company.
Your staff is spread out and customers text more than they call
In a window treatment business, the person who sold the job, the person who measured it and the person who installs it may all be different, and none of them is at a desk. Customers want to reach whoever they met last. A phone system that gives everyone the company number on their own phone, and logs calls and texts against the customer, lets anyone on the team pick up the thread.
Texting matters more here than in many trades. Customers text photos of a window they forgot to mention, confirm install times, ask about a motor that will not pair, or send a picture of a damaged slat. Designers text questions about a fabric. If those messages land on personal phones, nobody else can see them and the history disappears when someone leaves.
What a blinds and shades phone system has to do
Each item matches a call or text your team handles daily.
Route by caller and purpose
New buyers ring the showroom or scheduling, existing customers reach whoever owns their order, designers and builders reach their account contact, and unanswered calls go to the AI receptionist.
Business texting on every phone
Consultants and installers text from the company number, and every message, including photos of windows and damaged products, attaches to the customer record.
Install confirmations and reminders
Automatic texts confirm install appointments and remind the customer the day before, with an easy way to reschedule, so installers do not arrive to an empty house.
Showroom hours and holiday handling
Different rules for showroom hours, after hours and holidays, so the phone behaves correctly when the showroom is closed and the field team is still working.
Call history on the customer
Every call and text with a customer, designer or manufacturer rep is logged with the time, which helps when a remake or order date is in question.
What we set up for a window treatment dealer
Everything is registered to your business.
Your existing number or a new one
We port the number you already use when it is yours, or set up a new local number, and keep the account in your company's name.
Apps for consultants and installers
Each consultant and installer gets the company line on their own phone through an app, with their personal number hidden from customers and the call history kept by the business.
Registered texting
We complete the carrier registration business texting requires and set up opt-out handling, so confirmations and reminders are delivered.
Recording where you choose
If you record calls for training, we set up the notice your state's rules call for. Rules differ by state, so you decide with that in mind.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Business Phone for blinds & window treatments, answered.
Can customers text photos of their windows to the business number?
Yes. Photos and messages land in a shared inbox and attach to the customer in the CRM, so the consultant sees them before the visit.
Can the showroom and field staff share one number?
Yes. Calls ring the people you choose in the order you set, and texts are visible to the team that needs them.
Do I need to tell customers I am recording calls?
It depends on your state. Some require consent from everyone on the call. Our call recording guide covers the basics as general information, not legal advice.
Can I keep my current number?
Usually, yes, if the number is in your business's name. We handle the transfer and keep your number working throughout.
Business Phone for blinds & window treatments. Owned by you.
Start with the instant website checkup of your current site: your grade and top 3 fixes, no sign-up. Or get a free system quote for the whole blinds & window treatments setup.
Instant website checkup