Company email that keeps proposals, partner threads and warranties off personal accounts.
A lighting company sends proposals after demos, coordinates wire runs with other contractors and files warranty claims with fixture makers. All of that should run through email addresses on your own domain, where the company keeps the history.
Lighting paperwork goes to more people than the homeowner
After a demo, the designer sends a proposal with options, fixture lists and photos. The homeowner forwards it to a spouse, sometimes to an HOA for approval. On a new patio job, emails go back and forth with the hardscaper about sleeve locations and timing, and with the landscaper about planting beds. When a fixture fails under warranty, the claim goes to the manufacturer with the model, install date and photos. On commercial work, the property manager wants invoices and service reports at a specific address.
If those threads live in a designer's personal account, the company loses them when that person leaves, and a customer who replies to an old proposal reaches someone who no longer works for you. A gmail.com address on a proposal also reads differently to a careful buyer than an address on your own domain.
What business email has to do for a lighting company
These are the documents and conversations that need a reliable home.
Proposals from a company address
Proposals sent from your domain, with replies landing where the office can see them, so a homeowner answering weeks later still reaches someone who can schedule the install.
A shared inbox for service and plans
An address like service@ that several people can see, so a maintenance plan question or a photo of a dark fixture is answered by whoever is free, not whoever happens to be named on it.
Partner coordination threads
Landscapers and hardscapers working on the same property need one thread per project with your designer and office copied, so sleeve and timing decisions are written down.
Warranty and supplier correspondence
Claims to fixture and transformer makers, and order confirmations from your distributor, kept in a mailbox the company owns and searchable by model or address.
Commercial billing addresses
Property managers and HOA boards often require invoices and service reports sent to a set address. The system needs to store and use those, every time.
What we set up
We set up email on your domain, in accounts your company controls.
Mailboxes and shared addresses
Named mailboxes for each person who needs one, plus shared addresses for sales, service and billing, with clear rules for who answers each.
Authentication so mail is delivered
SPF, DKIM and DMARC records configured so your proposals and invoices are less likely to land in spam, and so others cannot easily send mail pretending to be you.
Offboarding without losing history
When a designer leaves, their mailbox can be converted or delegated, so past proposals and partner threads stay with the company and replies keep reaching someone.
Signatures that help the next sale
A simple signature with the company name, website and a link to the night gallery, set the same on every phone and computer.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Business Email for landscape lighting, answered.
Do we need email on our own domain if we have a website?
You should. The domain is already yours, and using it for email means proposals and invoices come from the same name customers saw on your trucks and website.
Can installers have email without a full mailbox each?
Yes. Many crews only need access to a shared address or the CRM. We set up full mailboxes only for people who send proposals or coordinate with partners.
Will customer replies go into the CRM?
We can connect the shared addresses so replies to proposals and service emails attach to the customer's record.
What if our old email is on a personal account?
We help move the important history and set up forwarding so nothing sent to the old address is lost during the change.
Business Email for landscape lighting. Owned by you.
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