The unsigned quote and the street you just fenced are the two best lists a fence company owns.
A fence lasts years, so most customers will not buy another one soon. What a fence company has instead is a long list of quotes that went quiet, a street full of neighbors who watched the install, and wood fence customers who need a stain reminder. Marketing to those lists, with consent and on the calendar's schedule, is the cheapest work you can do.
Most fence revenue is sitting in quotes nobody followed up
A fence buyer collects quotes, then life happens. The pool install slips, the puppy settles down, the spouse wants to think about vinyl. Many of those quotes never get a yes or a no, and the company that checks in two days later, then a week later, then once more before the schedule fills, signs a share of them that a company waiting for the phone never sees. The follow-up has to be useful each time: a photo of a similar fence, a note on what the quote includes that a cheaper one may not, an honest update on how far out installs are.
The second list is the street. A fence is the most visible job in home services; every neighbor watches the posts go in and sees the finished run every day. A postcard or a note to the homes on that street, with the photo and your name, arrives while the fence is still new. Add a yard sign, once the customer agrees to it, and the street becomes a source for years.
Past customers come back for smaller things on their own schedule: a stain or seal reminder for wood on the anniversary of the install, a gate adjustment after the first winter, a repair after a windstorm, a second run when they add a pool or a dog. Partners, meaning pool installers, landscapers, dog trainers and realtors, want to hear from you a few times a year with something they can pass along.
What fence email and text marketing has to do
Get consent at the request, write to the segment, and send when the calendar gives you a reason.
Record consent on the estimate request
The estimate form and the receptionist ask permission to text and email, and the CRM stores the answer and the date. No consent, no marketing text. The rules are in our texting rules guide.
Run the unsigned quote sequence
A check-in at two days, a note at a week with a photo of a similar fence and what your quote includes, and a last message before the schedule closes for the season. It stops the moment they sign or say no.
Write to the street after every install
A postcard or letter to the homes on the block with the finished photo, the material and your name, timed for the week the fence goes in. Nothing pushy, no fake discount, one clear offer to measure.
Remind wood customers on the anniversary
Cedar and pressure-treated fences need cleaning and sealing. A message on the install anniversary with a plain how-to and an offer to do it is useful, and it keeps you the company they call when a panel goes down.
Send after the storm
The day after a regional wind event, a short note to past customers and open quotes: check your posts and panels, here is how to send a photo, here is the repair wait. These get replies.
Ask for the review while the fence is new
The review request goes out the day of the walkthrough, with the direct link and a nudge to mention the material and the town. A fence looks its best in week one.
How we build it for a fence company
The lists live in your CRM, the sending runs from accounts you own, and nothing depends on a platform you rent.
Segments from the job record
Open quotes by age, signed customers by material, wood customers by install month, repair-only customers, street lists by install address, and partners, each updated by the CRM without exporting.
The sequences written in your voice
The unsigned quote sequence, the anniversary reminders, the storm note and the review ask, drafted from an interview with you and approved before anything is scheduled. Templates to start from are in our quote follow-up texts.
Street mailings from the install address
When a job is marked installed, the CRM builds the neighbor list for that block and queues the postcard with the finished photo, so the mailing goes out while the posts are still clean.
Registered texting with opt-out built in
Short texts sent on your business line, which is carrier-registered so they deliver, with STOP words honored automatically and noted on the contact.
Results by list
Quotes signed after a follow-up, measurements booked from street mailings, repairs booked from the storm note and reviews collected per month, so you can see which list earns its postage.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Email & SMS Marketing for fencing, answered.
How long should we follow up an unsigned fence quote?
Three touches over a few weeks, then a final note before your season fills. After that, the quote moves to a yearly list that gets the winter book-early message. Fence buyers who went quiet in April often sign in February for the next spring.
Can we text the people who requested quotes?
Yes, if they consented when they asked for the quote and the consent is recorded. Texts work for the short check-ins; the photo and the what-your-quote-includes note belong in email.
What should we send wood fence customers?
A cleaning and sealing reminder on the install anniversary, a gate and post check after the first winter, and a storm note when wind comes through. Vinyl and aluminum customers get fewer messages, mostly the storm note and a gate adjustment offer.
Do neighbor mailings actually work for fences?
Fences are the most visible job on the street, and the mailing arrives while the neighbors are still looking at it. We track measurements booked from each street list so you can judge it on your own numbers rather than ours.
How often is too often?
Past customers should hear from you a handful of times a year, each tied to a season or an event. Open quotes get the short sequence and then quiet. More than that and the list unsubscribes.
Email & SMS Marketing for fencing. Owned by you.
Start with the instant website checkup of your current site: your grade and top 3 fixes, no sign-up. Or get a free system quote for the whole fencing setup.
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