Inspection reports that arrive before closing, from an address an agent will recognize.
A chimney company sends documents with consequences: a Level 2 report that decides whether a sale goes through, a post-fire report an adjuster reads, a liner estimate a landlord forwards to a property manager. Those cannot go out from a free address, and they cannot leave with a tech who quits.
Chimney reports have deadlines and readers who are not the customer
A home-sale report that lands in an agent's spam folder the day before closing costs you the agent. A photo-heavy PDF from a free mailbox is exactly the kind of message filters hold back, and mail from a domain without authentication records is treated the same way. An adjuster reviewing a chimney fire claim and an attorney handling a disputed sale both look at the sender before they open anything. Email from your own domain, with the records that prove it is yours, is the minimum for a company whose product is a written finding.
There is also the matter of who holds the history. A tech who sends reports from a personal address, or an office manager whose free mailbox is the company's only record, takes years of inspection history with them when they leave. Company mailboxes, a shared inspections inbox and an archive the owner controls keep every report, every recommendation and every adjuster thread with the business, which matters when a flue you inspected three years ago has a fire.
What business email for a chimney sweep has to do
Delivery, shared inboxes and retention, in that order, because a report nobody receives did not happen.
Send from your domain with authentication set
Mail from your own domain with SPF, DKIM and DMARC records in place, so a report with a dozen camera stills attached reaches an agent, an inspector or a carrier instead of a quarantine folder.
Give inspections their own address
A shared mailbox for home-sale and post-fire inspection requests that the office, the owner and the lead tech can all read, where agents and inspectors send the address, the closing date and the inspector's note, and the CRM files the thread to the job.
Send reports from the job, through your domain
Reports and repair estimates go out from the CRM using your domain, with view tracking, so the office knows the buyer's agent opened the Level 2 before the deadline and can call if nobody has.
Keep the history when people leave
Every tech and office person gets a company mailbox. When someone goes, the mailbox forwards to the office and is archived, and no inspection thread walks out with a personal account.
Hold reports for the long run
A chimney finding can be questioned years later, after a fire or a resale. Retention and search across all company mailboxes, set once, means the report, the photos and the thread with the adjuster are still there.
How we set up email for a chimney company
Hosted email in an account that belongs to your company, with our administrator access something you can switch off.
Your domain in your own account
Google Workspace or Microsoft 365 opened in the company's name, on your card, with your own admin login. We keep a secondary administrator seat for support and nothing more.
Authentication records tested, not assumed
SPF, DKIM and DMARC set on your domain and checked against the CRM, the office mailboxes and the tech app, so every sender passes. The sender requirements guide explains what the big mailbox providers now demand.
Shared addresses for the work you do
Inspections, reports, office and repairs as shared mailboxes or groups, with rules that file an agent's thread or an adjuster's reply to the right job in the CRM.
Signatures and the messages you send every week
A company signature carrying your certification stated as the certifying body phrases it, and templates for report attached, repair recommended, reminder due and inspection scheduled, so the office stops retyping.
Migration from the free address
Old mail and contacts imported, the old address forwarded for a year, and the website, Google profile, partner cards and forms updated to the new one.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Business Email for chimney sweep, answered.
Is a free Gmail address really a problem for a two-truck sweep?
It works until a report with photos is held back by a filter the week of a closing, or until the person who set the account up leaves. A domain address costs little, carries the authentication records that get attachments through, and belongs to the company. Agents also notice the difference.
Google Workspace or Microsoft 365 for a chimney company?
Either. Google is simpler for a small office on phones; Microsoft suits companies already living in Outlook. We help you choose based on what the office already uses, and either way the account is yours.
Why do our inspection reports go to spam?
Most often a missing SPF or DKIM record, a free sending address, a PDF too large for the recipient's limit, or a report tool sending on your behalf without permission to. We fix the records, size the report and send it from your domain.
Can the adjuster or the agent reply into the system?
Yes. Replies to a report come back into the shared inbox and are filed to the job, so the whole office sees that the carrier approved the reline or the buyer asked for a second look.
Business Email for chimney sweep. Owned by you.
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