Permits, invoices and inspection cards sent from your company's address, not one electrician's inbox.
A charger job produces documents that matter later: the quote, the permit, the inspection sign-off, the itemized invoice a homeowner may give their utility. They should come from an address on your own domain and land in inboxes the whole team can see.
Charger jobs run on documents several people need to see
The homeowner needs the quote, the deposit receipt, the permit copy, the inspection result and the final invoice, and some will forward the last two to a utility program or a tax preparer. The permit office emails approvals and correction notices. Dealerships and installer networks email job assignments and ask for status. Charger manufacturers email warranty case numbers. When those land in one electrician's personal account, the office cannot find them and the history leaves when that person does.
Buyers also judge the company by the address. A quote from a free webmail account looks like a side job, and some homeowners and most property managers hesitate to send a deposit to it. An address on your own domain, with authentication set up, reads as an established business and is less likely to be filtered.
Inboxes a charger shop should set up
Each inbox below matches a stream of mail that otherwise ends up in the wrong place.
A permits inbox the office watches
One address registered with every city and county portal you use, so approvals, correction notices and inspection confirmations reach whoever schedules the jobs, even when an electrician is out.
A partner inbox for dealers and networks
Salespeople, property managers and installer network coordinators write to one shared address, and anyone on the team can see the thread and answer a status question.
Quotes and invoices from the company
Documents go out from a company address through the CRM, so every attachment is also stored on the job and can be re-sent when the homeowner loses it.
Warranty mail with the equipment record
Manufacturer claims and case numbers go to one address and get attached to the charger's serial number on the job, so a second failure does not start from scratch.
Access that ends when someone leaves
Each electrician gets a named address, and when someone moves on, the account is closed or redirected without losing the mail customers sent to it.
What we set up
Everything sits on your company's domain.
Domain and mailboxes
A personal mailbox per employee plus shared permits, partners and billing inboxes with a mainstream provider, paid for by the company and administered by you.
Authentication records
SPF, DKIM and DMARC records published and checked with test sends, so quotes, invoices and closing packets reach the homeowner's inbox instead of spam.
Signatures that help the customer
Each signature carries the company name, the business phone line and a link to the photo quote page, with no personal numbers.
CRM connection
Mail sent from the CRM is copied to the job, and replies come back to the right person, so the office sees the full conversation with each customer and partner.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Business Email for ev charger installation, answered.
Do I need email on my own domain if I only do a few installs a week?
Yes, if you send quotes, permits and invoices by email. It costs little, it makes the documents look official, and it keeps the history with the company rather than one person.
Should the permit office have a personal or shared address?
Shared. Register a permits address so notices reach whoever schedules, and so the registration survives staff changes.
Can you move our existing email without losing anything?
Yes. We copy existing mail and contacts to the new mailboxes and switch delivery over, with the old account kept available until you confirm everything arrived.
Business Email for ev charger installation. Owned by you.
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