One business number that reaches whichever electrician is free, and tells you which dealership made it ring.
A small charger shop is usually two or three electricians who are almost never at a desk. The phone system has to treat every truck as the front office, text back missed callers, and show which partner and which ad produced each call.
Your callers want a photo link and your partners want a status, by text
Charger work is text-heavy. The buyer sends panel photos, the electrician sends a quote link, the homeowner sends a picture of the charger box that arrived, and the inspector's office texts a window. When those messages sit on the electricians' own phones, the business loses the history the moment someone leaves, and the homeowner ends up with three different numbers for one company. A business line that texts from every phone keeps the conversation on the job.
Dealership referrals make call tracking unusually useful. When each store or salesperson has a card or link with its own tracked number, every call shows its source on arrival, and at the end of a quarter you can see which partners actually send work. The same approach separates calls from the trucks, the website, yard signs at finished installs and the Business Profile.
Phone features a charger shop uses every week
Every feature here matches something that happens during a normal install week.
Ring the crew in the order you choose
Calls go to the office phone, then the lead electrician, then the receptionist, or any other order, with schedules for evenings, weekends and the days everyone is on a commercial job.
Text back every missed call
A caller who is not reached gets a text within seconds with a short note and the photo quote link, so the lead keeps moving even when nobody can pick up.
Text from the business number on any phone
Electricians send quotes, arrival times and photo requests from the company number through an app, and every message is stored on the customer's record.
Tracked numbers for partners and campaigns
Separate numbers for each dealership, the solar partner, truck lettering and the website, all ringing the same place, with the source logged on each call.
A record of what was promised
Recorded calls, where allowed and disclosed, settle questions about which charger was agreed, whether the homeowner would supply it and who was meeting the inspector.
What we set up
The setup runs in accounts owned by your company, so the numbers and history stay with you.
Your existing number, kept
We port your current number or forward it into the new system, so nothing printed on vans, cards or dealership materials has to change.
Texting registered properly
Business texting from a local number requires carrier registration of your brand and use case. We file it in your company's name, so messages are not filtered as spam.
Calls and texts on the job record
Each call, text and recording attaches to the customer and the job, so whoever returns the call reads the whole history first.
A partner line for dealers and builders
A direct number for salespeople and property managers that rings someone who can answer status questions, kept separate from new homeowner calls.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Business Phone for ev charger installation, answered.
Do I need a separate number for EV charger work?
Not necessarily. If you also do general electrical work, a tracked number on your charger pages and partner cards shows how much that work brings in while all calls still ring the same team.
Can my electricians call customers back from their cell phones?
Yes. The app places the call from the business number, so the customer sees your company and the call is logged, and the electrician's personal number stays private.
Is call recording legal for my shop?
Consent rules for recording vary from state to state, and in some of them everyone on the call must agree. Our guide to call recording laws covers the general picture; check your state's rules before turning it on.
What happens if we stop working with you?
The numbers, recordings and texting registration are in your company's name. You keep them and can move them to another provider.
Business Phone for ev charger installation. Owned by you.
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