An AI receptionist that gets the result, the address and the closing date from an agent between showings.
Agents call while driving between showings and expect an answer, not a voicemail. Homeowners call after reading a frightening article. The AI receptionist answers every call in your company name, collects what your estimator needs, books the visit and sends anything complicated to a person.
The first call is often the whole sale
When an inspection result comes back high, the buyer's agent usually calls a few mitigators in a row and goes with whoever answers clearly and offers the earliest date. A missed call during an install, a site visit or a lunch break can mean the agent never calls back. The calls are short and predictable, which makes them a good fit for a well-scripted AI receptionist.
Homeowner calls are different. People who tested on their own may be anxious and want to understand what their number means before booking anything. The receptionist should be patient, give general information you approve, point them to EPA guidance and offer a visit, without giving health advice or predicting what their system will achieve.
Then there are service calls from existing system owners: the fan is loud, the fan stopped, the manometer reads level, the basement was finished and they want a retest. Those should be booked straight into service slots with the system record attached.
What the receptionist needs to ask
We script these with you, using your intake checklist.
Is this for a home sale
If yes, it collects the closing date, the inspection contingency date if known, and who is calling (buyer's agent, seller's agent, buyer, seller), because that decides the urgency and who gets the quote.
The test result and the report
It records the number from the report and texts a link to upload the full inspection report, so the estimator can see the device type and test location before quoting.
Foundation and access details
Basement, slab, crawl space or a mix, finished or unfinished basement, sump pit, attached garage. These let the estimator plan a likely pipe route before arriving.
Who gets the quote and the results
Every party who needs the quote and later the post-test report, with names and email addresses, so nobody is left out when results are sent.
When to hand off to a person
Health questions, disputes between buyer and seller, or requests to guarantee a result go to your team. The receptionist never predicts a post-test number.
How we set it up for radon work
The receptionist is built around your intake and your calendar.
Real estate and homeowner call paths
Separate scripts for agents, buyers, sellers and homeowners, each collecting what that caller can actually answer and booking the right type of visit or quote.
Bookings tied to closing dates
When the closing date is close, the receptionist offers the earliest open install or quote slot and flags the job for the office, so tight deadlines get human attention.
Service calls for existing systems
Callers with fan or manometer concerns are matched to their system record by address and booked into service slots with notes for the installer.
Written summaries after every call
Each call produces a short summary in the CRM with the caller's answers and any uploads, so your estimator can quote without calling back to ask the same questions.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
AI Reception for radon mitigation, answered.
Will it give homeowners health advice about radon?
No. It can share general information you approve and point to EPA's guidance, but questions about health go to a person or to the homeowner's doctor.
Can it take the inspection report from an agent?
Yes. It texts a secure upload link during or after the call, and the report attaches to the job in your CRM.
What happens when two agents call at once?
The AI receptionist can answer more than one call at a time, depending on how your lines are set up, so the second agent is not sent to voicemail. See our AI receptionist guide for setup details.
AI Reception for radon mitigation. Owned by you.
Start with the instant website checkup of your current site: your grade and top 3 fixes, no sign-up. Or get a free system quote for the whole radon mitigation setup.
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