A phone system that lets agents reach you, text you and get answers from your business number.
Radon work runs on fast back-and-forth with agents, inspectors and homeowners. Your phone system should route calls to the right person, let your team text from the company number and keep every conversation tied to the business.
Agents text, and your team is in basements
Real estate agents prefer to text. They send a photo of the inspection report, ask whether Thursday works, and want a quick yes or no. If those texts go to an installer's personal phone, the conversation is lost when that person is busy, on vacation or gone from the company. Texting from the business number keeps the thread with the company and lets the office see it.
Installers spend much of the day in basements and crawl spaces, where cell signal is weak and hands are full. Calls should ring the office first, then a backup, then the AI receptionist, so an agent never hits voicemail because the installer is drilling through a slab.
Referral relationships depend on being reachable. An agent who gets through quickly every time keeps sending clients; an agent who leaves messages starts calling someone else. A well-built phone system is part of how you keep those relationships.
What a radon company phone system has to handle
These match how calls and texts move through a radon business.
Texting from the business number
Office and installers text customers and agents from the company number on their own phones, with photos and reports, and the history stays with the business.
A direct line for agents and inspectors
A dedicated number or menu option for real estate partners that rings whoever schedules installs, so referral calls skip the homeowner queue.
Routing around installers who cannot answer
Calls ring the office and backup in order, then the AI receptionist, so nobody has to answer from a crawl space or the top of a ladder.
Missed call text back
Anyone who reaches no one gets a text from your number confirming you got the call, so agents know you will respond and keep you on their list.
Recording with the right notice
If you record calls for quality or dispute records, the system plays the notice your state requires. Recording consent rules vary by state.
What we set up
We configure the system around your office and your field team.
Call flows for office, field and after hours
Business hours ring the office, then the installer on duty. After hours route to the AI receptionist or voicemail that texts a summary to the owner.
Business texting registration
We register your number for business texting with the carriers, so messages to agents and customers are delivered. Our 10DLC guide explains the process.
Number porting
Your current business number moves to the new system, so the number on yard signs, inspection reports and agents' contact lists keeps working.
What you own on day one.
Every account is opened in your company's name with you as the owner. If you ever leave, you change a password, not your business.
- Domain, hosting and the site files
- Phone numbers and call recordings
- The CRM and its database
- Email and text lists, with consent records
- Google Business Profile and every listing
- Analytics and Search Console
Business Phone for radon mitigation, answered.
Can our installers text agents without sharing their personal numbers?
Yes. The business phone app sends and receives texts from the company number, and replies show up for the office too.
Can agents reach a person faster than homeowners?
Yes. A separate line or menu option for real estate partners can ring your scheduler directly, while general calls follow the normal path.
Will we lose our number if we switch providers?
No. Business numbers can almost always be ported. We file the port request and pick a cutover time that avoids your busiest hours.
Business Phone for radon mitigation. Owned by you.
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